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mrmandrill's avatar
mrmandrill
Aspirant
Feb 16, 2014

NV+ & Virgin Superhub no connection

Hi I've searched but not really found anything that answers my query.

I've Inherited an NV+ which I've factory reset and had working upstairs on dhcp over a Belkin Powerline adapter. Works fine (if a little slow).

I've moved it downstairs and plugged directly into our virgin superhub in the hope of getting a better speed. However the NV+ doesn't recieve an IP, just defaults to 192.168.168.168. I've played around with a few settings but with no luck. Both devices have the latest firmware and have had factory reset. i've checked via the powerline adapter and on a shared pc ethernet connection. Both times it recieves an IP. and thoughts anyone?

Thanks

21 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Did you try a different cable? How about a direct connect to the PC?

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