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Forum Discussion
NV+ hard drive tray screws replacement
I've just bought an extra HDD to add to my NV+ thats been working fine for a couple of years now. However I can't find the original pack of remaining screws that came with it for fixing the drive to t...
Actually, the fee for the screws is nominal, in fact nothing for a pack of 20, but the shipping is $19.90 This was the VERY BEST that the support people could offer me. This is via "Advanced Ground" (whatever that is) and seems a bit crazy when you can send via USPS, UPS or FEDEx for somewhere between $.50 and $7 (I'm in the continental US). I had to call multiple times over a month before they had any back in stock, as they couldn't simply call me when after they arrived. They're not in the Netgear store (WHY?!?!) where they could be simply ordered, shipped and backordered if necessary.
Netgear's (storage) service people are generally great, but their processes suck.
In general, getting the screws is a pain. Try not to misplace them in the first place. But if you're here (like me) you probably already have....
FWIW,
-bill
Netgear's (storage) service people are generally great, but their processes suck.
In general, getting the screws is a pain. Try not to misplace them in the first place. But if you're here (like me) you probably already have....
FWIW,
-bill
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