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Forum Discussion
howie777
Aug 02, 2015Aspirant
NV+ not going into the boot options
Is there any known tricks for getting an NV+ into the boot menu? I'm trying to do a USB os install due to an OS Index error but maybe once in every 100+ tries the NAS won't go into the boot menu. I...
- Aug 03, 2015This morning I fired up the NAS and it did go into the boot menu but this time the LCD was dark and letting go of the power switch had no effect. It just kept cycling though the options (all disk LEDs blink every 5 secs). I tried a few more times and back to the old issue of not going into boot options.
I'm officially calling this NAS dead. đ. Even if I recovered it, there would be no confidence in it lasting long so it's just not worth it.
Thanks for the help though, I really appreciate it. Time to start looking for a new one.
Howie
howie777
Aug 02, 2015Aspirant
I have the NV+ v1 (SPARC). It has INFRANT printed on one of the PCBs and RND4000 v3 as a model number.
I am following the instructions from your link. I'm tyring the RreadyNAS_USB_Flash_Recovery-4.1.12.img
To perform a skip volume check, tech support mode, memory test, TFTP boot, or USB boot:
- Power off your system.
- Press and hold the Power button until all Disk LEDs flash the correct number of times, and then release the button. Check the table below for reference.
Systems with an LCD (NV+ v1) will also display the boot menu item text on the LCD at each stage."
1) above I have to pull the power cable to the unit as I cannot get it to turn off by any other means.
2) Most of the time, the Disk LEDs will not flash at all. And after 7 seconds, LEDs 1 and 3 go on solid. When I get lucky, the LCD lights up with the boot options and I can select USB boot but so far all I every get is "OS Index Error"
I should note that the other way to boot, by holding reset and after 5 seconds you get one option and 25 you get factory reset, that seems to work every time, but nothing works and I'm left with LEDs 1 and 3 on.
As I said, I can get into the menu but it takes 30- 40 mins of trying to get the system to respond to a power up and realize the power button is continously pressed. Normally it doesn't think it is. I'm starting to think this guy is a lost cause and I may need to look for a new one.
Howie
vandermerwe
Aug 02, 2015Master
Does the unit power on straight away or is there a delay?
Have you done a factory default with a known good disk in the nas, do you still get a firmware error?
Where did you get the nas?
When you do get the option for the USB boot, what happens then, have you not done it?
What firmware image are you using?
- howie777Aug 02, 2015Aspirant
I just grabbed a 3rd disk with a clean format and it works fine on my latop. It is now the only disk I'm using to test as the other two don't seem to work with my laptop so I'm assumiung they are toast.
Unit powers up right away with the power button LED blinking for 7 seconds, followed by LEDs 1 and 3 on solid.
Factory reset doesnt do anything, it just ends up with LEDs 1 and 3 on solid, no LCD display during the entire boot. But it does blink the 4 LEDs at 5 seconds and 25 seconds after power up so I know its at least doing something like it should.
Years and years ago from newegg I think. I believe I purchased it around the time the NV+ v2 was released as I was mad I got a sparc instead of x86 version. Warrenty long gone and I have taken it apeart to clean out the dust and look for damage but all looks OK.
When I do USB boot, it does some things like init USB then hits me with the OS Index error.
I can't remember which version of firmware. I think it was the latest available as of a couple months ago. I know it was a higher version than the USB recovery image I found. Is there a link to where the lastest USB recovery image is located. I only found direct links to 4.1.12
- vandermerweAug 02, 2015Master
Not good. I wonder if there is a problem with the bios.
When you can access the boot menu options are you able to engage tech support mode?
Can you first power off, rremove the power cable, love it for 5 minutes then try the boot menu access again.
Can you try a different USB disk and this image:
Its 4.1.8, a smaller image, which may work.
- howie777Aug 02, 2015Aspirant
I'll give then 4.1.8 a shot after 4.1.14 which I found but at the rate I actually get the menu to work it maybe a while. It seems to be even harder now. I think this is probably a lost cause but I don't wnat to admit defeat just yet.
Thanks for the help. I'll update this in the next couple days or when I get some results
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