NV+ V2 stalling when 80%+ full (20047616)

Hauser, I am also having a nightmare with Netgear support. It is unbelievably bad. The last patch they gave me to fix the problem did not work. They have now said 'accept our remote access policy or we will close the case'. I find their level 2 support guys rude, arrogant and unhelpful. Unless I give them unrestricted access to my unit and all my personal data they will not help me. It is a terrible way to do business, if only there was somewhere official we could complain about this and force a solution out of them. I have conceeded to letting the L3 guys remote onto my PC but said I wanted to be there when they did it so I could see what was going on. This apparently is not aloud, they prefer to snoop, steal and mess with all your data in the privacy of their own offices in their own time. What annoys me the most is that they will not try and reproduce the issue in a test lab. It is very simple and easy to reproduce but they will not do it. This make me furious, with one fell swoop it would tell them that this is a general issue and not restricted to a few cases. I'm at my wits end... what to do with these idiots?!