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RN214 File transfers stall
RN214 - Firmware 6.8.0
I have just bought a new RN214 to replace my old RND2000.
I have fitted two 4TBWestern Digital Caviar Red Disks, powered up, raid is setup, I can access the Admin Page - so far so good.
When I try to copy files across to the new NAS I get a Windows message soon after the start of the transfer, saying the NAS has stopped responding, or that it is not ready, and the transfer stalls. Some times a few files have copied, but most have failed.
The display on the NAS shows a message saying 'Nerwork Changed"..??
I am running One Laptop (Panasonic CF-53 Toughbook, Win7), the Router (Netcomm N900), & the 2 NAS units. So its a small simple network.
The only change from power up has been fo set a Static IP for IPv4.
This has made no difference.
I can still acess the old NAS & USB drives, transfer files etc without issues.
Any assistance gratefully recieved.
Finally got the Laptop Operating system re-installed & NAS works fine now.
Sorry for the delay. The problem was with the Win7 instalation not the NAS..!!
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This is the LCD on the RN214? Is there anything in the router logs? Is it possible that you have an IP address conflict with something else?
Yes the LCD display on the NAS shows a message saying 'Nerwork Changed"..??
The only things on the Nework are One Laptop (Panasonic CF-53 Toughbook, Win7), the Router (Netcomm N900), & the 2 NAS units. So its a small simple network. - the ip Addresses are all different.
The fault seems to have worsened - Explorer locks up - I am unable to cancel a failed transfer & explorer crashes. (Win7 restart required)
I am beginning to suspect a corupted file within windows, and the timing with the new NAS may be coincidence - though I have only had the problem once with the old NAS, and every time with the new one.
I have done a Clean restart, and it has made no difference.
Perhaps it is time to dig out the Win7 disks.
RobertD wrote:
Perhaps it is time to dig out the Win7 disks.
No - the error on the LCD has nothing to do with Win7.
Things to try next:
- use the other NIC port on the NAS (if you have both connected, disconnect one of them).
- try a different ethernet cable
- Try a different LAN port on your router
If those fail, contact support - you might need an RMA.
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