NV+ V2 stalling when 80%+ full (20047616)

from what I've dug up so far for us Aussies:

http://www.fairtrading.qld.gov.au/consu ... -goods.htm

1. Acceptable quality wrote:

A business guarantees that goods will be of acceptable quality. This means that they must be: fit for all the purposes for which goods of that kind are commonly supplied - for example, a toaster must be able to toast bread acceptable in appearance and finish - for example, a new toaster should be free from scratches free from defects - for example, the toaster's timer should not fall off when used for the first time safe - for example, sparks should not fly out of the toaster durable - for example, the toaster must function for a reasonable time after purchase, without breaking down.

The issue we've all been having is that the NAS won't function to save more data once an amount of data is saved that is not 100% of the total size of the disks used.

Australian consumer rights from what I can tell would class this as a major problem: http://www.fairtrading.qld.gov.au/consu ... ailure.htm

What qualifies as a major failure? wrote:

A major problem with goods is when: you would not have bought the goods if you had known about the problem. For example, you wouldn´t buy a washing machine if you knew the motor was going to burn out after three months the goods are significantly different from the description, sample or demonstration model shown to you. For example, you order a red bicycle from a catalogue, but the bicycle delivered is green the goods are substantially unfit for their normal purpose and cannot easily be made fit, within a reasonable time. For example, a ski jacket is not waterproof because it is made from the wrong material the goods are substantially unfit for a purpose that you told the supplier about and cannot easily be made fit within a reasonable time. For example, a car is not powerful enough to tow your boat because its engine is too small, despite you telling the dealer that you needed the car to tow a boat the goods are unsafe. For example, an electric blanket has faulty wiring.

as above none of us would have purchased the unit had we known that it would not save data after a point prior to being 100% full.

When goods or services do not meet a consumer guarantee wrote:
For goods, if the problem is major, you can: reject the goods and get a refund or reject the goods and get an identical replacement, or one of similar value if reasonably available or keep the goods and claim compensation for the drop in value caused by the problem.