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Forum Discussion
NV+ V2 stalling when 80%+ full (20047616)
i've recently purchased one of the Netgear ReadyNAS NV+ V2 units and have become very unhappy with it. it started out ok and could copy files to it at good rate, now that the unit is over 80% full i'v...
I have returned an NV+ v2 to my supplier with a (UK) successful resolution (a refund was not acceptable). I had a few tickets open with Netgear, and eventually they said:
"Please be advised that the Netgear warranty is a hardware manufacturers warranty and as such, we will replace the unit for a like for like model."
and...
"We welcome the list of features that you feel are not working and we can look into this and see if we can assist but please know that the warranty is a hardware one, this does not cover software after 90 days, we can replace units if there is only a hardware fault. "
Unfortunately, due to Vogon and global decency laws I am not able to reproduce my answers here :D
IMHO the product is not up to the job, nor ever will be. It disappoints me. Not because a tech product has issues, but that the issues are FUBARing the exact capabilities I bought the product for in the first place. And that Netgear will not admit it.
"Please be advised that the Netgear warranty is a hardware manufacturers warranty and as such, we will replace the unit for a like for like model."
and...
"We welcome the list of features that you feel are not working and we can look into this and see if we can assist but please know that the warranty is a hardware one, this does not cover software after 90 days, we can replace units if there is only a hardware fault. "
Unfortunately, due to Vogon and global decency laws I am not able to reproduce my answers here :D
IMHO the product is not up to the job, nor ever will be. It disappoints me. Not because a tech product has issues, but that the issues are FUBARing the exact capabilities I bought the product for in the first place. And that Netgear will not admit it.
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