NV+ ver. 2 - No access to vol after disk failure #24051202

vandermerwe wrote:
Sorry to hear that, your OP suggested you were happy with the backup you had, or I would have suggested making one? Clearly you didn't have an adequate backp.

I have as much backup as I need. All important data that I cannot recreate is back up to ReadyNAS Vault, so I can easily re-create that. Rest of the data is basically media (movies, music etc.). I do not have room anywhere to create a full backup of all that data and seeing as it can be re-created - although with a bit more work - I do not feel that I can justify spending the money buying so much additional storage space, and have therefore chosen to rely on the redundancy of the NAS knowing full well that this is not a substitute for a backup. (Although this situation do cause me to reconsider if I could re-purpose my old ReadyNAS Duo by buying a couple of 3TB disks to do a weekly clone of the NV+ by rsync)

vandermerwe wrote:
There are other posts about that Cnid db error, did you find them?

Yes, but I did not find anything that really seemed like a solution. Best bet was to restart and do a volume scan, which for some seems to have fixed the issue. Perhaps I have not been looking hard enough.

vandermerwe wrote:
I think mdgm's advice is sensible if you really want the best chance of getting the data back. If you try anything else you may make data recovery more difficult.

I guess this will be my next step then. Do I just open a case with support or do I need to go somewhere specific to purchase the data recovery service?