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Forum Discussion
Older DUO (sparc) Questions
We have a number of older Ready NAS Duo systems. These devices were put into service in 2008 and have been working well. Disk replacement for failing drives works and they keep chugging along.
Firmware level is 4.1.13
As we replace them with newer Ready NAS units we would like to re-purpose them. One application that has been tested is using them for FTP servers for capturing picture files sent from internal surveillance cameras. Works fine except…
Defragment Question
They have been working almost non-stop for six years – lots of files stored and deleted. On an average month there are 40,000 plus new image files created. We use a PowerShell script to periodically delete older files. Over time, there is undoubtedly the need for some form of defragmentation. All of the forum answers for this class of device seem to indicate there in no defragmentation capability available.
Some posts indicate that the system should be ‘wiped’ and then restarted – has the effect of a defragmentation approach.
Is there some other approach to defragmentation like the newer ReadyNAS products offer? Any other suggestions?
Alert Email Setup
All of our locations have email setup that requires SSL connection. In attempting to configure the email alert the only option is the use of TILS which results in a “Failed to contact SMTP Server” error message.
Any suggestions on how to configure the email to work?
Firmware level is 4.1.13
As we replace them with newer Ready NAS units we would like to re-purpose them. One application that has been tested is using them for FTP servers for capturing picture files sent from internal surveillance cameras. Works fine except…
Defragment Question
They have been working almost non-stop for six years – lots of files stored and deleted. On an average month there are 40,000 plus new image files created. We use a PowerShell script to periodically delete older files. Over time, there is undoubtedly the need for some form of defragmentation. All of the forum answers for this class of device seem to indicate there in no defragmentation capability available.
Some posts indicate that the system should be ‘wiped’ and then restarted – has the effect of a defragmentation approach.
Is there some other approach to defragmentation like the newer ReadyNAS products offer? Any other suggestions?
Alert Email Setup
All of our locations have email setup that requires SSL connection. In attempting to configure the email alert the only option is the use of TILS which results in a “Failed to contact SMTP Server” error message.
Any suggestions on how to configure the email to work?
19 Replies
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- A factory reset would give you a clean setup on the latest firmware? Have you seen a performance drop over time possibly due to fragmentation?
Perhaps setup a Gmail account and forward the emails on from that to your location's email addresses? - Two answers
Email
Tried a gmail account that works well. No better result -- same error message.
Tried to do a microcode check and got "Error connecting to remote server" error message.
Default gateway is set to the current LAN Default LAN for the rest of the network that seems to work.
At the time these devices were installed email would not work and support said it would be fixed in future. I was hopping that it was fixed.
Microcode updates have been downloaded manually and applied.
System works well internally and had a reasonable FTP server capability. Just external connections seem to fail.
Puzzling
Performance
I think there is a performance hit but after six years it is hard to tell with any real metrics. - With gmail are you using port 587? If not, can you try using this port?
Does your gmail account have two-factor authentication? If so, you will need to create an application specific password and allow less secure apps. - Using port 587.
I do not use two factor authentication -- been using the account for for years to receive mail but have never sent an email through Gmail directly but instead always sent through our ISP relationship. Gmail in turn forwards to our 'normal' email. Use it for Amazon and Microsoft accounts. - If you go to System > Update in Frontview and check to see if there is a new firmware available are you prompted to update to 4.1.14?
You need to allow less secure apps even if you don't use two-factor authentication. However, even if that setting is wrong, you will still reach the smtp server.mdgm wrote: Does your gmail account have two-factor authentication? If so, you will need to create an application specific password and allow less secure apps.
Normal settings for google mail are
smtp.googlemail.com
smtp port 465
use TLS checked.
If all outbound internet connections seem to be failing, then you should also check the settings on your IP address. A wrong gateway, subnet mask, or DNS server can all create that symptom.- A note to say I use gmail to send from an old Sparc based Duo v1, and it works fine (no issues), so my assumption this is something else with your set up, or something external to your Duo blocking SMTP (which I believe my corporate organisation does).
I agree it is a set up or firewall/network issue.aks wrote: A note to say I use gmail to send from an old Sparc based Duo v1, and it works fine (no issues), so my assumption this is something else with your set up, or something external to your Duo blocking SMTP (which I believe my corporate organisation does).
I also use gmail on all my NAS, including my duo v1.- Thanks to everyone who tried to help -- much appreciated.
Well, everyone says I look like a duck so...
It is probably a network issue since I could not contact Netgear for an update. I had to download to a local workstation and do a local install. During the process I did a volume check as well.
I have checked/rechecked the system settings and and it must be a firewall/network issue but I am puzzled since this is essentially a flat LAN and everything else seems to work. Will have to dig deeper into that situation.
My assumption is that defragmentation is not part of the Duo firmware -- true?
Thanks again folks. - If you configured a static address, then check the DNS servers, gateway and subnet masks. If you have ssh enabled, you can test connectivity with ping.
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