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star13's avatar
star13
Aspirant
Feb 24, 2017

OS6.6.1 - Admin Page Not Responding

hi, i have readynas 102, was working fine until last update 6.6.1.i get this error when try to check new updates

Operation timeout. Communication error. VERIFY CONNECTION to internet or the DNS setting.

Also I cannot see services in page in system / setting whan i can enter to web page

 

i didn't do any change in may nas or network, the nas is connecting to our server internal lan "not cloud".
i tried to reinstall os 6.6.1 but nothing happens
i tried to change lan from dhcp to static but nothing happens

i can access all my files ,but i cant access administrator web page.

I used RAIDar no fault detected.

i dont know what to do "reset is not acceptable in my case " , 

any help

 

thanks in advance

3 Replies

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  • Retired_Member's avatar
    Retired_Member

    In case you know the IP-address try to use different browsers to access the webpage. To my experience mozilla firefox is the most alternative for this effort. Google chrome or Vivaldi also might do the job.

  • Retired_Member's avatar
    Retired_Member

    oh, you can find out the ip-address by pressing the start button of the nas just once and look at its display. In case it only shows the name just wait a few seconds until it switches to show the ip-address.

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      Retired_Member wrote:

      oh, you can find out the ip-address by pressing the start button of the nas just once and look at its display. 


      An RN102 has no display.

       

      RAIDar can tell you the IP address.  

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