NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jamessawle2
Dec 05, 2016Aspirant
Out of Memory+36c
I have managed after a week of trying to update my very stable NAS box to the latest version 6.6.0, then after a weekend I find its failed on my. Now states 'Out of Memory+36c' Any ideas how I fi...
mdgm-ntgr
Dec 05, 2016NETGEAR Employee Retired
Reboot the NAS and download the logs and send those in (see the Sending Logs link in my sig).
Out of Memory (OOM) errors suggest a memory leak is likely (i.e. something used up a lot of memory, more than it should leading to the system running out of memory and forcibly shutting down services as it has no other choice)
jamessawle2
Dec 06, 2016Aspirant
Cant seem to get it to stay up long enough, I can log into the admin page and see the logs, but if I try to download them nothing happens, then after a while the admin page becomes unresponsive and then it vanishes from RAIDar, it worked fine for 2 years before I updated it, no information has been written to the device in ages, I just use it for accessing files for work, it states on the front that it has 7% free so its not full, but obviosly getting there, any ideas how I can get access to the logs?
- jamessawle2Dec 06, 2016Aspirant
Noticed that in the RAIDar app when the unit is up you get the chance to download logs, but even trying this I just get a 'Downloading progress' dialogue box and this never gets any higher than 0% and just states that its 'Connecting to ReadyNAS ...'
Any ideas?
James
- mdgm-ntgrDec 06, 2016NETGEAR Employee Retired
Try booting into volume read-only mode and downloading the logs when booted into that.
- jamessawle2Dec 07, 2016Aspirant
How do I boot the unit in 'Read Only' mode?
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!