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Forum Discussion
Password reset is not working
Hello. I have a ReadyNAS 104, where none of my passwords are working. Even the master password reset. And, that one I know intimately. They are documented, but it's like the hardware has...
Firstly, thanks for chiming in.
I've attempted using "admin" as user name, and "password" as password, but It doesn;t seem to work.
Plus, on some areas, I can actaully log in on a basic level.
But, the NAS isn't seen...
OK, so can you download the logs from RAIDar? It sounds like one of the Netgear reps should take a look at them. Another possibility is that your OS partition is filling up, but that will also affect the ability to download the logs,
The plot thickens...
Now, I'm getting a message: (Null) +0.
And, it refuses to shut down from the front panel.
I guess you'll need to pull the power, and then try booting again.
My best guess is a full OS partition. That problem just continues to get worse oce it happens. Do not try a USB recovery, it is not the solution for that problem and will make it worse (because it will fail). Try to get to support mode via RAIDar first (click on the system icon several times and that option will appear), then ask a Negear mod to take a look in your system. If you can't do that, then you'll have to power down with a long button push or by pulling power, then power up in support mode.
It's so very odd.
It doesn't matter what passwords I have on file, the unit is accepting none of them in RaidAR.
If I attempt to readycloud.netgear.com, I have access, but then the device doesn't actually appear.
I took the 3rd and 4th drives out to get it running; it was the fourth one which seem to have a fault.
But, I can't seem to access to logs, or anything for that matter.
Wow, when these fail, they don't mess around!
Thanks again for your wisdom and experience in this.
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