Periodic (daily) Time Machine failures

This is getting OT, but I'll bite. :D

mdgm wrote:
When you purchased the product there was no 5-year warranty. You can't expect NetGear to provide a warranty longer than what you purchased.

Of course, but it would have been a gesture of goodwill, seeing as how it's the same exact hardware. The move did not go unnoticed.

mdgm wrote:
If your serial number falls in the range depending on your region you may qualify for a free replacement PSU (if you haven't got it already).

Sorry, but this wasn't the way it worked at the time. And I was there.

The protocol was to follow the normal support channels after your PSU died. In other words, Netgear said: "Your unit has a known defective PSU. Please wait until the PSU starts emitting smoke and exposes all of your hard drives to god-knows-what before contacting support."

Oh, and don't forget the fan-reversal service action. That was a good one. :rofl:

mdgm wrote:
Time machine is working for me on my main NV+ (Sparc ReadyNas) using Leopard. I haven't tried it with Snow Leopard yet. I run my Time Machine jobs manually, so I don't know about the cause of the periodic (daily) Time Machine failures.

So you aren't really using Time Machine as designed. That's fine, but the point is that normal, hourly incremental backups are not 100% working as advertised. I guarantee that you would encounter the same issues as we do if you let Time Machine run normally, regardless of OS version.

mdgm wrote:
Our Jedi friends have limited time and if they responded to everything they would be slower to fix problems due to less time to spend on that. After all there's only 24 hours in a day.

This thread was started Sun Aug 16, 2009. Still no official acknowledgment of the problem. I'll let others draw their own conclusions from this fact.