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nelsonrl's avatar
nelsonrl
Aspirant
Feb 16, 2019
Solved

Need to reboot daily.

I have had to reboot my RBR50 and RBS50 almost daily for the past few days to keep the internet reachable.   Firmware is V2.2.1.210.  Very straight forward config - daisy chain is off.  Again, nothing fancy.  Is this happening to others?  Should I downgrade the firmware?

Troubleshooting
  • nelsonrl's avatar
    nelsonrl
    Feb 21, 2019

    I guess I will call this one solved.  I downleveled the firmware, Netgear upleveled back to what had.  The system seems to be stable again.

16 Replies

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  • ekhalil's avatar
    ekhalil
    Master
    Feb 16, 2019
    Please tell us more about your setup. Is Orbi in Router or AP Mode? What ISP modem are you using? Wired or wireless backhaul? What devices (wired/wireless) type do you have? When the problem happens can you login to Orbi? What is the status of the Internet Port when this happens (in the web GUI under >>ADVANCED>>ADVANCED HOME>>INTERNET PORT>>STATUS)?
    • nelsonrl's avatar
      nelsonrl
      Aspirant
      Feb 16, 2019

      Wireless backhaul, Netgear cable modem.   Orbi is setup as a router.   I have about 20 devices ranging from Samsung TVs, MacBooks, ipads, YAMAHA receiver, thermostats, light switches, etc.  I can log into the Rbr50 without a problem.   The satellite disconnects when this happens.  

       

      Will check internet port next time it happens,

       

      • ekhalil's avatar
        ekhalil
        Master
        Feb 16, 2019
        Thanks,
        - Are you sure that the cable modem doesn’t have any router functionality?
        - Which of your devices are wired to Orbi?
  • FURRYe38's avatar
    FURRYe38
    Guru
    Feb 16, 2019

    What is the Mfr and model# of the ISP modem the NG router is connected too?

    What is the Mfr and model# of the ethernet switch if one is in the configuration.

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try enableding Beamforming and MIMO.

    Try disabling the following and see:
    IPv6

    nelsonrl wrote:

    I have had to reboot my RBR50 and RBS50 almost daily for the past few days to keep the internet reachable.   Firmware is V2.2.1.210.  Very straight forward config - daisy chain is off.  Again, nothing fancy.  Is this happening to others?  Should I downgrade the firmware?