NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

RBK40

6 Topics

RBR40 with 3 Satellite
I've had this system for about 5 years now but have consistent signal issues for the past 6 months. Satellites in the same locations. We have an older brick home and a finished basement. I have done factory resets, ensured firmware is up to date etc. I can walk from one room with satellite to another room with one and my device disconnects. Sitting out on our deck connected fine then all of a sudden it disconnects. We used to get total coverage to the point we could leave the house and still be connected for a good 20-30 yards. Am I just to the point that I need to upgrade?
Solved
asuirish
May 21, 2025 Place Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh
51Views
0likes
5Comments
Recovering Configuration after Firmware Update 2.7.5.6
Product: RBK40 After I upgraded my firmware to 2.7.5.6, I somehow have to reset (factory setting) and lost my previous configuartion. I have a Backuped Configure File NETGEAR_Orbi-mini.cfg that I can use. However this configure is done before Firmware 2.7.2.4 when the admin password was in an old format that 2.7.5.6 no longer allow. My questions: 1. For recovery, can I still use this old NETGEAR_Orbi-mini.cfg with Firmware 2.7.5.6 ? 2. Does the NETGEAR_Orbi-mini.cfg file contain admin password ? 3. Has anyone got a Windows version of orbicfg from https://github.com/sacFy/orbicfg ? As I am not well verse in building it in Linux.
JLauHK
May 17, 2025 Place Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh
25Views
0likes
3Comments
Google Pixel 9 and Orbi Wi-Fi 5 issues
I've had my Orbi setup for years with little to no problems. However, for the past 2 weeks, my Google Pixel 9 Pro phone has behaved like it's on a dial-up modem connection when on my home wifi. It's fine with five other Wifi networks I use regularly, and its good with just the regular T-Mobile data connection. But it's definitely not happy with the Orbi Wifi. The last change to the Pixel was April 5th (system update) which was over a month ago, and it was fine for 2 weeks after. I've even done the Pixel 'reset network and Bluetooth settings' option to wipe the config from the phone and start fresh. On the Orbi, I've twiddled some of the advanced Wifi settings in the config but it's not changed anything. Has anyone else run into this? Any thoughts or suggestions? Other phones (iPhone, OnePlus) seem fine on the network.
dimikagi
May 10, 2025 Place Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh
40Views
0likes
1Comment
WiFi printer problem
I have a wifi printer (Canon PIXMA TS6070) which was function very well in my previous wifi network. Recently, I have established a new wifi network using the Orbi RBK40 and the previous one was discarded. The performance of the Orbi wifi network is working very good and performance is very good too. All my mobile devices (such as notebook, iPad, mobile phones) can join the new wifi network easily with connecting to the new SSID created. However, my wifi printer is failed to join the wifi network. At the panel screen of the wifi printer, it cannnot detect the SSID of the Orbi network but it can detect all other SSID of my neighbour's network. I don't understand what the problem is. Right now I cannot use the wifi printer wirelessly. Does anyone here knows what the problem is and have solution for this problem? Please give me some advice. Thank you very much.
Solved
neosunny
May 12, 2018 Place Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh
30KViews
0likes
11Comments
RBK40 Satellite RBS40 Flashing White then after 25s rapidly other colors and back to Flashing White
Potentially related: https://community.netgear.com/t5/Orbi/Orbi-Satellite-RBS50-Pulsing-White-Forever/td-p/1438222 I just set up my RBK40 for the first time. Updated firmware to V2.1.2.18 on the router and satellite. Everything was working ok at this point. I saw an option to "resync backhaul" or something to that effect to regenerate the encryption between the router and the satellite. I thought I might need to do this to get it out of an unsafe factory default setting (why else does this option exist?) and clicked the button. After that I noticed that the satellite had disappeared from my available accesspoints. The satellite was Flashing White, then after 25 seconds Green -> Amber -> Amber, back to Flashing White. Rinse and repeat. A couple of times I noticed it seemed to flash Magenta -> Amber -> Green after Flashing White the first time I started it up. The warning before regenerating the backhaul connection notified that I might need to manually resync the device and I attempted to do that by putting the router into the pulsing white sync mode and then pushing sync on the satellite. Nothing happened. I attempted to manually add a satellite from the router web interface (while in sync mode and while not in sync mode). Nothing happened. I power cycled the satellite. Still stuck in the flashing white then other colors mode. Then I tried to sync them again at this point. Nothing happened. I then decided it was time to factory reset it by holding a paper clip on the reset button for 10 or 20 seconds until the satellite power light begin flashing red (The satellite also flashed green once after flashing red. I figure that is a signal that means it was "reset." Every help document says this is an amber light, but I only see red and green on this satellite.). Still stuck in flashing white and multicolor mode. Tried to sync them again. Nothing happened. Now I figured that I should reset the router as well as the satellite. I still could not sync the two after going through the first time set up again. I read that the router and satellite should support ethernet back haul and thought that if I connected them through a cable I might get them sycned. Didn't work. Tried factory resetting both. Didn't work. Now I was concerned. I started researching various forums (including this one). I saw that some other people had reported the "always booting flashing white stage" on some satellites, but no one had mentioned the other flashing colors. I read that I could potentially access the satellite through a web interface like the router if I plugged the ethernet cable into a desktop directly. The device wasn't being detected by the machine as being connected. Sometimes the desktop would see it for a second, but could never complete the set up. I came across https://community.netgear.com/t5/Orbi/Orbi-Satellite-RBS50-Pulsing-White-Forever/td-p/1438222 where someone pointed to https://kb.netgear.com/22688/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP to reflash the firmware as a potential fix. I wanted to call Netgear support, but I couldn't unless I registered the product. It doesn't seem like they want to chat or talk to me unless I do this, but I don't want to register this product with my email address, name, and a copy of my receipt when it appears to be bricked at this point. So instead of getting professional advice... I followed all the reflashing directions and set up a static ip from the desktop to the satellite. I was able to ping the satellite in this mode. Good news finally? Then I attempted to flash the lastest firwmare and half way through it stopped and begin erasing the firmware. The process failed with "Unable to get responses from the server." I assumed I was doomed at this point. I tried to reflash some of the older firmware (v1.8.0.4 and v2.1.1.16 and back to the latest firmware v2.1.2.18). No dice. So I sit here a few hundred dollars spent with a dead satellite. The router still works pretty well. Better than my last at least. I would RMA this (assuming the process exists), but I assume I have to register the dead product. I think I will instead return it to Amazon as their return process would be less of a hassle. I was looking forward to this device as it solved my use case pretty well (and did for about 10 minutes), but any piece of hardware I can't factory reset back to a good state has shaken my confidence.
Solved
Retired_Member
Feb 12, 2018 Place Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh
3.1KViews
0likes
1Comment
Can't get wireless speeds over 200mbps on RBK40
Hi everyone. I have an RBK40 system with 1x satellite. I recently upgraded to a 400/40 plan with my ISP (previous was 200/20). Speeds from router to modem are maxing at plan speeds -- no issues! Speeds are even perfect with hardwired NAS and PC. Again, no issues. The problem I'm having is via wireless. None of my wireless N devices will exceed more than just a little over 200mbps down (upload speeds are fine). Should I expect to get more than 200mbps down? I've tested on iPhone 7s, iPads, and laptops. Here's the configuration I have for both the router and the satellite. I'm also running latest firmware (V2.0.0.58): Orbi Satellite WiFi Status (5GHz) Name (SSID): ***** Channel: 36+40+44+48(P) Region: North America Mode: Up to 866.7 Mbps Wireless AP: On Broadcast Name: On Security Type: WPA2-PSK[AES] Orbi Satellite WiFi Status (2.4GHz) Name (SSID): ***** Channel: 9 Region: North America Mode: Up to 400 Mbps Wireless AP: On Broadcast Name: On Security Type: WPA2-PSK[AES]
harryballzanya
Nov 28, 2017 Place Orbi Wi-Fi 5 (AC) and Orbi with Voice Mesh
1.6KViews
0likes
3Comments