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davidr1's avatar
davidr1
Luminary
Jan 06, 2013

Power Out of Range ?

Hi
Support ticket: 20285118

ReadyNas Ultra II

I've been away for a few months. Since I returned I've been getting this is Status>Health:
Sun Jan 6 09:30:45 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.82].
Sun Jan 6 09:25:29 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.72].
Sun Jan 6 09:20:12 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.88].
Sun Jan 6 09:13:26 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.77].
Sun Jan 6 09:13:16 WET 2013 Fan will be recalibrated over the next few minutes.
Sun Jan 6 09:08:10 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.93].
Sun Jan 6 09:02:53 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.88].
Sun Jan 6 08:57:37 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.98].
Sun Jan 6 08:52:20 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.77].
Sun Jan 6 08:47:04 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.67].
Sun Jan 6 08:41:47 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.56].
Sun Jan 6 08:36:31 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.61].
Sun Jan 6 08:31:14 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.56].
Sun Jan 6 08:31:13 WET 2013 System is up.
Sat Jan 5 16:32:16 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.14].
Sat Jan 5 16:26:12 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.08].
Sat Jan 5 16:17:11 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.14].
Sat Jan 5 16:11:54 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.14].
Sat Jan 5 16:05:34 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.03].
Sat Jan 5 16:03:42 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.14].
Sat Jan 5 15:58:25 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.08].
Sat Jan 5 15:50:13 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.14].
Sat Jan 5 15:45:16 WET 2013 Backup finished. [Job 001]
....
Sat Jan 5 15:22:15 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.08].
Sat Jan 5 15:21:58 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.08].
Sat Jan 5 15:21:41 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.14].
Sat Jan 5 15:21:24 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.03].
Sat Jan 5 15:21:07 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.08].
Sat Jan 5 15:20:50 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.03].
Sat Jan 5 15:20:33 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.14].
Sat Jan 5 15:20:16 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.03].
Sat Jan 5 15:19:59 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.88].
Sat Jan 5 15:19:42 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.93].
Sat Jan 5 15:19:26 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.93].
Sat Jan 5 15:19:06 WET 2013 Backup finished. [Job 006]
Sat Jan 5 15:18:53 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 10.93].
Sat Jan 5 15:18:35 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.03].
Sat Jan 5 15:18:18 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.08].
Sat Jan 5 15:18:01 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.08].
Sat Jan 5 15:17:44 WET 2013 V+12 power is out of normal range [expected: 12.00 current: 11.08].
....


What does it mean and what should I do, please?
I bought it 4 May 2011

Many thanks,
David

5 Replies

Replies have been turned off for this discussion
  • Thanks for you reply ... does 'ticket' simply mean Contact Support via Email Page?
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    yes. You should get back a case number, and maybe edit your first post in this thread to include it.

    That allows any netgear support folks in the forum to match up your posts with your case info.

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