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  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello charon737,

     

    Welcome to the community!

     

    I checked your profile and found that you have opened a ticket to the support team. Please wait for the team to respond to you as it needs to get an answer from the team to check if this unit is for replacement. If this unit or the power supply is for replacement, they are the one to issue the replacement and give you the replacement procedures.

     

    Regards,

  • JennC's avatar
    JennC
    NETGEAR Employee Retired

    Hello charon737,

     

    We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance. 

     

    If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
     
    The Netgear community looks forward to hearing from you and being a helpful resource in the future!
     
    Regards,

  • Hello JennC,
    no, I didn't any answer, I'm waiting for any answer about service center contact for Netgear NAS devices az Czech Republic.
    Best Regards,
    Pavel Fryc
    • JennC's avatar
      JennC
      NETGEAR Employee Retired

      Hello charon737,

       

      I could no longer see the inquiry you sent. Do you still have the support case? Can you PM that to me please?

       

      Regards,

      • charon737's avatar
        charon737
        Aspirant

        My type of NAS is NV4000.

        Power Supply is broken and I need information where is possible to repair power supply in my NAS?

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