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Forum Discussion
itachi2
Feb 02, 2019Tutor
PRO6 "Remove inactive volumes" after interrupted balance
Firmware 6.9.3, RAID 6, 6 drives. I let the volume get really full before my autoscheduled balance kicked on and ground everything to a halt. Forced reboot gives all red drives and the "Remove inac...
- Feb 05, 2019
Hi itachi2,
It appears that the volume is already filled up when the balance ran which has given it no room to rewrite the data. When the file system comes up, it is trying to finish a large amount of previous tasks but there is no space so it just locks up.
You can try booting the NAS to read-only and check if you can access the data that way. Otherwise you have to look for the 3rd party data recovery to assist you in recovering the data.
As what StephenB mentioned, Pro 6 with OS6 firmware is not supported by NETGEAR.
Regards,
JohnCM_S
Feb 08, 2019NETGEAR Employee Retired
Hi itachi2,
We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution.
The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
Regards,
itachi2
Feb 09, 2019Tutor
I can't be 100% sure, but I think my last reply to this thread may have been deleted. Prior to this message I have 3 posts, 2 of which are replies. Those two probably are the missing message in question and my edit of that message for grammar and style. In this message I thanked both Stephen and John for their help and suggested other ways to help that could potentially assist users who either can't afford or are not eligible for support.
I also mentioned a few btrfs and fsck commands as potential avenues for the user to self-repair, and suggested that with such a high amount of experience and wisdom regarding Linux and btrfs that it would be even more useful to nudge or guide people in a relatively safe direction to attempt to get the original data online again rather than backup and restore for a few days (even at GB speeds). I opined that many disclaimers could be given to absolve the adviser, forum and company from any ill effects that may arise from the use or misuse of the potentially proffered advice.
I mean no disrespect or insult with either this description of my mystery post or that post itself. The help I was given was on a purely volunteer and altruistic level to begin with and I am appreciative. The advice to mount in read-only is solid, and if luck is with you and time is no issue, that would allow most people in similar situations to recover their data. However, the hobbyist in me can only think, "This doesn't _fix_ the problem that happened." Though specifics would be unique to each volume, there is a methodical flowchart that one could follow depending on the error messages and output from commands given.
There have been participants in threads in the past who did go above and beyond to share the benefit of their breadth of knowledge to the folks in need. Maybe I'm naive, but I don't see a problem with even a company rep suggesting a particular mount, fsck or btrfs command with the imperative to make sure that data is backed up first and the usual disclaimers regarding said commands and data loss and liability, etc.
And I also understand that this is in "Using your ReadyNAS," not "Data Recovery 101 for the Home Hacker," but I would argue that even with good use practices, sometimes it is useful, necessary, and edifying to go under the hood to tinker with the guts of the OS and filesystem, and that knowledge guided by wisdom will never be a bad thing.
So I'll mark the answer given as a solution, but not the solution I was hoping for, and it is a safe solution that uses days of time when an hour or two with well-crafted commands could potentially repair the damaged filesystem.
In any case, my upgraded Pro 6 has been my favorite NAS to use, and I look forward to restoring my data to continue using it. Thanks again to all the forum writers and company reps for doing what they can.
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