NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Sandshark's avatar
Sandshark
Sensei - Experienced User
Aug 02, 2016

ProBE with OS 6.4.2 locks up on Scrub

I have a ProBE, upgraded to an E7500 processor, 4GB of RAM, and OS 6.4.2.  It has 6 3TB WD red's and a LOT of files filling it about 75%. It is my media drive, but does not run any media server software and ReadyDLNA is disabled.  It does run DDClient, but nothing else that runs continuously.  It is scheduled to do a Scrub every Tuesday.  Twice now, it has completely locked up somewhere during the scrub.  The start of the scrub is logged, the end is not.  Normally, it takes about 14 hours to complete.  By "locks up", I mean no RAIDar or other presence on the network and no display if the power button is pushed.  A hard reset does gets it going again.  One scrub did successfully complete between the two that did not.

 

I just started a manual one, will see how that goes.  So far, so good.

 

Anything that I should look for as to a reason?  No other clues in the logs I can find.

5 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    A tough one I think.  There are lots of possibilities (failing memory, a lock up on the SATA bus, a btrfs bug...)

     

    A thermal issue is a long shot, but have you looked at the temps during the scrub? 

     

     

    • Sandshark's avatar
      Sandshark
      Sensei - Experienced User

      I have not looked at the temperatures, but there are no warnings about them in the log.  The manually started scrub did complete successfully.

       

      I do wish the ReadyNASes had a watchdog timer.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Maybe try some different tests and see if you can improve the odds of failure.  For instance, try copying the data volume to \dev\null ???

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More