NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
DNS Probe finished nxdomain & missing router logs
I have a RBK853 — Orbi WiFi 6 System AX6000 model, which is working fine, but has a couple of bugs?
1 router + 2 satellites with currently version 3.2.16.22 firmware on each.
The first issue:
When visiting new websites for a few seconds the error message "DNS_PROBE_FINISHED_NXDOMAIN" might appear on the web-browser. The website loads and displays later, but just wondering why that message pops up? It only started showing when we got this new wifi mesh.
The problem only appears sometimes on new domains visited.
Note the PC has Kaspersky Internet Security 2021 installed, that has a security extension on the web-browser(s).
The second issue:
Under the router admin login > Administration > Logs
That is showing Admin login and DHCP IP to MAC addresses, but that is all. The "Include in Log" tick boxes such as "Known DoS attacks and Port Scans" are all ticked but do not display in the logs.
Work around fix for now.
Under your router admin > advanced > advanced > IPv6
I changed the Internet Connection Type from "Disabled" to "6to4Tunnel", the rest I just left as automatic, applied and also rebooted the PC.
18 Replies
Have you tried v12?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
FYI about DNS:
It's the Model RBK853 - Orbi WiFi 6 System AX6000, which showed Firmware version 3.2.16.22 as the latest, when checking under the auto-update of the router login.
Odd how it's listed for RBK852 but not the RBK853. I think I will manually update to Firmware Version v3.2.17.12 anyways in case they just missed updating that and suggests there is a security fix too. Thanks, seems to work fine upon the router and both satellites so far!
Will update later if resolved these issue or not.
What is the mfr and model# if your ISP Modem or ONT?
Keep us posted...
Validus wrote:It's the Model RBK853 - Orbi WiFi 6 System AX6000, which showed Firmware version 3.2.16.22 as the latest, when checking under the auto-update of the router login.
Odd how it's listed for RBK852 but not the RBK853. I think I will manually update to Firmware Version v3.2.17.12 anyways in case they just missed updating that and suggests there is a security fix too. Thanks, seems to work fine upon the router and both satellites so far!
Will update later if resolved these issue or not.
Validus wrote:When visiting new websites for a few seconds the error message "DNS_PROBE_FINISHED_NXDOMAIN" might appear on the web-browser. The website loads and displays later, but just wondering why that message pops up? It only started showing when we got this new wifi mesh.
There are a subset of Orbi AX customers experiencing these intermittent DNS errors: https://community.netgear.com/t5/Orbi-AX/DNS-PROBE-FINISHED-NXDOMAIN-errors-on-RBR850/m-p/2016853 and https://community.netgear.com/t5/Orbi-AX/Intermittent-DNS-Errors-and-WiFi-Issues/m-p/2046801
