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Forum Discussion
cangayu
Jan 01, 2018Aspirant
Problem ReadyNas NV+ Sparc. Volume Dead
Dears all, After more than three week without accesing ReadyNas (but all the time on), i had a very bad surprise. When i tryed to access through RAIDar wome wrong appear, and i was not able to acce...
- Jan 01, 2018
You likely will need to forcibly power down. Try holding the switch down for several seconds, if that doesn't help you'll need to pull the plug.
Then I suggest removing the disks (labeling by slot) and powering up diskless. Then see if you get a correct IP address for your network, and if RAIDar discovers the NAS with "no disks" status.
While the disks are out, try testing them in a Windows PC with vendor tools (Seatools for Seagate, Lifeguard for Western Digital). Don't initialize them or format them of course - the vendor tools can find/test the disks even though windows doesn't recognize them.
If you want to put them back in the NAS, make sure it is powered down and that you preserve the original slot order.
StephenB
Jan 01, 2018Guru - Experienced User
You likely will need to forcibly power down. Try holding the switch down for several seconds, if that doesn't help you'll need to pull the plug.
Then I suggest removing the disks (labeling by slot) and powering up diskless. Then see if you get a correct IP address for your network, and if RAIDar discovers the NAS with "no disks" status.
While the disks are out, try testing them in a Windows PC with vendor tools (Seatools for Seagate, Lifeguard for Western Digital). Don't initialize them or format them of course - the vendor tools can find/test the disks even though windows doesn't recognize them.
If you want to put them back in the NAS, make sure it is powered down and that you preserve the original slot order.
- cangayuJan 01, 2018Aspirant
Thanks for the prompt answer.
i turned off with the back side switch. turn on and i can access to my files, but on the frontend still appears "not volume".
I executed a volume check. I will see.
Thanks again
- cangayuJan 01, 2018Aspirant
Something is still wrong.
I could access to my shared files through the Raidar, but only one time.
Now i can see the folders when i go with Raidar but i can not access. All lights are green.
In frontend, the light Volume is Yellow. It says is not active. 0% busy.
What is The Volume exactly
I have four HDD in raid 5
- StephenBJan 01, 2018Guru - Experienced User
cangayu wrote:
In frontend, the light Volume is Yellow. It says is not active. 0% busy.
What is The Volume exactly
I have four HDD in raid 5
The volume is the RAID-5 array.
cangayu wrote:
I could access to my shared files through the Raidar, but only one time.
Now i can see the folders when i go with Raidar but i can not access. All lights are green.
What happens when you enter \\nas-ip-address in windows file explorer?
- espieJan 02, 2018Guide
"Original slot order"
Wow, I would have thought the ReadyNAS software advanced enough to recognize disks by id independently of the slots.
Is that not the case ?- StephenBJan 02, 2018Guru - Experienced User
espie wrote:
"Original slot order"
Wow, I would have thought the ReadyNAS software advanced enough to recognize disks by id independently of the slots.
Is that not the case ?It is supposed to, but in general it's safest not to depend on that working - especially when the volume isn't mounting.
espie wrote:
I used a seagate tool for windows and discovered wrongs in one disk.
What can i do ?
Try booting up without that disk - leaving it's slot empty.
If you can access your data, back it up before you do anything else.
- cangayuJan 03, 2018Aspirant
I started without the bad disk but the same.
I can not access to my folders, remember that i use raid 5 (is normal then i can not access without one disk ??)
I have one disk broken (it seems) i have raid 5, so i am safe, right ??
With seagate tool only one disk fail
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