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Forum Discussion
Problem with ST2000DL003 after upgrading NV+
Hi folks,
I'm a little bit pissed, because last time, upgrading from 2x750GB to 4x1TB WD Green Drives failed. And Netgear kicked out theses drives from the comp.list and denied support afterwards!!!
And now I tried to upgrade to 4x2TB ST2000DL003 drives.
X-Raid is used and RAIDiator 4.1.7 with a factory reset, because last time the Raid crashed because of incompatiblity.
Now I removed each drive single step wise, and replaced it with the new ST2000DL003, let everything resynch and went on with the next slot.
Everything looked fine all 4 drives are synched and stable online. Data could be reached etc.. Then I rebootet the system to expand the volume. It took several hours and then i got an email.
It still showed me expansion on the front display. Frontview tells me that everthing is done. Shares could be accessed but are really slow. I opened the SMART Info and noticed 2 weired things on all drives.
And
I got a message to resynch because an ATA Reset occured and i decided to reboot and resynch. After rebooting the system continued resynching and gave me 2 messages that expansion was successful to 5560GB!
Ok so far, but my free diskspace was now 0GB because 5560GB of 5560GB are in use! :shock:
Reboot again with fs-check.
now the system showed me the correct disk-usage and the data seem to be ok on random testing. Great and reliable system so far, have seen a lot worse out there!
But now the problem. The disk resets are still rising each time I access some data. now the value is up to ~830. What should I do?
Are the drives broken?
Is there again an incompatibilty?
I'm now again in the middle of netgear and my hard-disk dealer who says that these drives where tested and ok.
I'm a little bit pissed, because last time, upgrading from 2x750GB to 4x1TB WD Green Drives failed. And Netgear kicked out theses drives from the comp.list and denied support afterwards!!!
And now I tried to upgrade to 4x2TB ST2000DL003 drives.
X-Raid is used and RAIDiator 4.1.7 with a factory reset, because last time the Raid crashed because of incompatiblity.
Now I removed each drive single step wise, and replaced it with the new ST2000DL003, let everything resynch and went on with the next slot.
Everything looked fine all 4 drives are synched and stable online. Data could be reached etc.. Then I rebootet the system to expand the volume. It took several hours and then i got an email.
in english: Expansion successful to 0GB! :shock:
Speicherkapazität wurde erfolgreich erweitert auf 0 GB.
It still showed me expansion on the front display. Frontview tells me that everthing is done. Shares could be accessed but are really slow. I opened the SMART Info and noticed 2 weired things on all drives.
These values are really high. too high?
Head Flying Hours 189262028865686
And
reset of drives where rising. the value was back then around ~100.
Lp Stats 1952
Stromspitzen 3 (peaks)
Zurücksetzungen der Festplatten 833 (drive resets)
Versuche 351 (tries)
I got a message to resynch because an ATA Reset occured and i decided to reboot and resynch. After rebooting the system continued resynching and gave me 2 messages that expansion was successful to 5560GB!
Ok so far, but my free diskspace was now 0GB because 5560GB of 5560GB are in use! :shock:
Reboot again with fs-check.
now the system showed me the correct disk-usage and the data seem to be ok on random testing. Great and reliable system so far, have seen a lot worse out there!
But now the problem. The disk resets are still rising each time I access some data. now the value is up to ~830. What should I do?
Are the drives broken?
Is there again an incompatibilty?
I'm now again in the middle of netgear and my hard-disk dealer who says that these drives where tested and ok.
9 Replies
Replies have been turned off for this discussion
- You can focus on entry "current pending sector" which indicate your hard drive existing how many bad sectors,the other parameters are not very important.
- I don't suppose you have a current and complete backup?
You might want to connect each drive to an SATA port on the motherboard of you PC and run SeaTools long generic test. (Takes several hours to run). - I've backed up everything because i never again trust this ReadyNAS. Only bad thing would be that all timestamps of each files will be lost. :roll:
I cant connect these drives to my computer, because I cant read such big drives. Don't know why.
"Current Pending" stays zero on all drives.
There is no indication that the drives has any error. but every time I try to read or write some data it increases the "drive reset" counter and while doing so all data transfers are stuck for some seconds.SMART-Attribute
Spin Up Time 0
Start Stop Count 12
Reallocated Sector Count 0
Power On Hours 184
Spin Retry Count 0
Power Cycle Count 10
G-Sense Error Rate 0
Power-Off Retract Count 8
Load Cycle Count 12
Temperature Celsius 36
Current Pending Sector 0
Offline Uncorrectable 0
UDMA CRC Error Count 0
Head Flying Hours 21835613733048
ATA Error Count 0
Drive resets are now up to 860. What does this mean? Is this ok, or is this bad?
Do I have to RMA the drives or are they ok? Is it again in incompatibility I found afterwards?
There must be someone who can tell me if I own some bricks or a good data storage! :evil:
And one question. Can I go back to my old 4 drives by replacing the new ones while the NV+ is powered off and just reboot? These are full but are runnin stable! - It is probably not the size of the disks but the fact that they are formatted with EXT4, not NTFS. They should show up in the BIOS listing and should also show up in Disk Management. But you don't need to read the data on the drive.
If you download SeaTools, install it in Windows and then shut down the machine. Connect one of the drives to an SATA port on the mb. Then reboot the machine. After Windows loads, start SeaTools for Windows. It will seek out any compatible hard drive (even some of the WD drives) and will allow you to run the tests. SeaTools for Windows does not care in which file format the drives are formatted.
I will admit that I have never tested a drive over 500GB with SeaTools on an XP machine, but it should do so. I have tested larger drives on both Vista and Win 7. - Sparc ReadyNAS (e.g. NV+) use EXT3 with a 16k block size when last factory reset using RAIDiator 4.x (edit oops meant to say 4.x, block size is 4k when factory reset using RAIDiator 3.x).
If you powered down and removed all the disks at once you can put the old disks back in the NV+.
The ReadyNAS runs short SMART tests. Unfortunately it won't always detect a bad disk. Testing using SeaTools running both short and long tests would be a good idea.
You might also wish to check in the SMART stats for your drives that you have the latest firmware installed on them. - OOPS - forgot he was on an NV+.
mdgm wrote: Sparc ReadyNAS (e.g. NV+) use EXT3 with a 16k block size when last factory reset using RAIDiator 4.x (edit oops meant to say 4.x, block size is 4k when factory reset using RAIDiator 3.x).
yes ext3. I did a factory reset after installing the latest Raidiator version.mdgm wrote: If you powered down and removed all the disks at once you can put the old disks back in the NV+.
this is great to know!mdgm wrote: The ReadyNAS runs short SMART tests. Unfortunately it won't always detect a bad disk. Testing using SeaTools running both short and long tests would be a good idea.
You might also wish to check in the SMART stats for your drives that you have the latest firmware installed on them.
latest firmware is already installed "cc32". I read about some problems with older versions. thats why i decidced to uprade one year after releasing such drives.
@PapaBear
I cant see these drives within my drive-managment in WinXP. I guess it has something to do with GPT (EE) Partitions. I'm not able to handle with with my old Hard- and Software. Seatools sees s***.- Having just had this problem (i.e. the NAS is running so slow after swapping the 1TB drives with 2TB drives that I was thinking of going back to multiple floppy disks for a speed increase), I spent a while searching the net but got no where.
Whilst logged in, I monitored the box's status using top/free and noticed it didn't have a lot of free memory. Having a 1GB SIMM sat there, I decided to stick it in. After booting, the box is now running as fast as ever before and I still have 51% of 5555 GB free :-) - I already had 1GB installed. My device is right now shipped to Netgear due an RMA. The replacement NVX runs as expected. seems to be an old boardlayout or any broken stuff inside.
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