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Forum Discussion
Problems with Permissions
Hello,
we have a problem with Netgear ReadyNas 2120 v2 by one of our customer. At first i tell you the configuration:
System Version: 6.7.4
Serial Number: 3SJ95CEU002DF
Application installed: SMB Plus
They have two data shares. One of them is shared with AFP and the other one is shared with the SMB protocoll.
For backup they have five external USB hard drives. The data are backuped incrementally daily on a different external hard disk.
Only the administrator has got the permission to see und access the five backup drives.
Problem: Sometimes when they change the backup drive, the permissions from the shares and backup drive are lost an mixed up.
Then the backup drive is readable and accesable for every user and the two shares are invisible.
I can fix the problem temporally, when i deactivate the afp and smb protocoll from the two shares and activate it again. But this is only a limited solution until the problem reappears.
Can you tell me what to do?
Thank´s!
Matthias
5 Replies
Hi matthias0701,
Welcome to the community! :)
Let us isolate the problem. Kindly answer the questions below:
a. Was everything working fine before?
b. When did you observe that the problem started? Did it start prior to using firmware v6.7.4?
c. Are there any changes made on the setting of the RN2120 that might triggered the problem?
d. Have you tried to delete the existing back up job and create a new backup job?
Regards,
DaneA
NETGEAR Community TeamI just want to follow-up on this. We’d greatly appreciate your feedback.
Regards,
DaneA
NETGEAR Community Team
Hi DaneA,
thank´s for your answer.
a. Was everything working fine before? -> Yes everything was fine for a very long time
b. When did you observe that the problem started? Did it start prior to using firmware v6.7.4? -> I can´t tell you when the problem starts exatly, but the problem exists prior using the firmware 6.7.4
c. Are there any changes made on the setting of the RN2120 that might triggered the problem? -> We changed nothing in the configuration, it also worked a very long time, until suddenly the problems have occurred.
d. Have you tried to delete the existing back up job and create a new backup job? -> I have not done that yet
Thank´s!
Kindly try to delete the existing back up job and create a new backup job. Then, check is same problem will occur.
Regards,
DaneA
NETGEAR Community Team
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