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Forum Discussion
MC1967
Nov 10, 2021Aspirant
Problems with READYNAS system (strange system errors)
So, I purchased a used 3200 on Ebay, that the seller listed as working, but had no drive caddys. I also happened to have a couple extra motherboards for a 4200v2 (one with a E-3450 CPU in it already...
- Nov 10, 2021
Is the board you used from an RN4200 (lacks IPMI) or an RD5200 (has IPMI)? They have identical part numbers. If it's from an RD5200, then the IPMI and OS are likely having collisions WRT monitoring the board. See the SuperMicro X8SI6 documentation as to how to disable the IPMI.
If that's not it, maybe it's the board that controls the redundant power supplies, though I'm not sure why that would cause fan errors.
A problem with the system configuration file could also cause this, but I don't see in your process how that would have happened. The config for a 4200V2 in early OS6 was wrong, but it's been right for a while now.
I did the conversion you did and had no issues with it. Since you cloned the boot USB, the two NAS should show the same serial number, which will cause issues if you ever run ReadyCloud, but nothing else should cause a problem.
MC1967
Nov 11, 2021Aspirant
Well, it was good for awhile, but the fan error began again after about 6 hours. Then, after I had gone to bed, the HDD temp warning popped up again for disk 7 (which had no issues in the D-Link device, FWIW) and the system shut down.
This morning, before I turned it back on, I swapped the MB fan connectors for fans 1 and 2. Can't hurt and I'm really just not sure what else to try at this point. Went through all the logs last night and nothing really jumped out at me, but I did see all the fan speed permission errors you had reported on in a different thread.
Has anyone else had something like these issues happen? I would think it was the motherboard, but I'm getting the same issues with two different boards.I have another 3200 in my rack. It's just there for backups, so I could put the current board I'm working with into that case, to test the case. But, I've never run across a bad case in the past.
I've attached the latest part of the logs with the current errors.
Sandshark
Nov 11, 2021Sensei - Experienced User
Switching cases would also switch out the board that controls the redundant power supplies, so it may be worth a try, though I am having trouble figuring how all the errors could come from that.
Unfortunately, the performance charts don't include drive temps or fan speed. But do the CPU or system temp give any indication that the temperature really might be out of control?
What setting is in the BIOS for the fans? I believe it needs to be set to max for the ReadyNASOS control to work (though you'll still get the permission errors -- I never did track down the cause of those).
It may be helpful to create a task that puts the fan speeds and temperatures into a file for review/plotting and see if it really looks like these are real or false alarms.
- MC1967Nov 11, 2021Aspirant
I checked the performance chart for a twenty-four hour period that included the shut down for the hard drive overtemp condition. System and CPU both never rose above 30 degrees Celcius, even right before the shutdown.. The box is up on my work table with the top off, so not really sure how the drive temp got that high. The temp in my cellar is around 68 degrees, so no issue there.
I'm not a big Linux guy, so writing that task will be a bit of a problem. I know enough to get data through SSH, ping, etc..., but have never written a CRON job.
Now I see that there is power warning "System: AVCC voltage in enclosure Internal is out of spec. (0.00 V)" that came in this morning. I checked all those voltages in the BIOS yesterday and they were fine.
I'm not home until later tonight, but I guess over the weekend, I'll put this board and CPU in the other 3200 case and see what happens. I mean, the motherboards are used, so theoretically one could have issues, but two boards showing the exact same issues?
- SandsharkNov 12, 2021Sensei - Experienced User
Take a look here: CPU-and-HDD-Temp-Logging . He doesn't use a cron job, just a small script that continuously runs in the background.
- MC1967Nov 14, 2021Aspirant
I'll take a look. This whole issue is really strange. Friday night, I started to get system overtemp warnings (in the range of 114°C) and went down to check the system, as I had left it running on my work bench. The case cover was loosely set over the running internals and was NOT hot to the touch, which you would figure it would be if the internal temp was 237°F. Removing the cover, there was no large blast of heat in my face. Yet, as I was working with it, another temp warning came in.
In frustration, I shut everything down and called it a night. Yesterday, I was going to remove the 4200 motherboard and put the original 3200 back in to see if I would get the same errors with that board. Disconnected all the fan power, the main 24 and 8 pin cables, removed the hard drives (I was going to use the set in my 3200, as it had 2GB drives in bays 5-12), then noticed that it looked like the front control panel connector might be on backwards.
Back upstairs to the motherboard manuals for each board. Could this be the cause of the weirdness? I was hopeful. Flipped around the connector, plugged everything else back in, and powered up. No light on the front panel, so flipped the connector around one more time, back to the way I had it. Lights on the panel now! Everything was running, so I left it and went back to my Saturday run of chores, figuring that eventually the errors would start again and then I would swap the boards.
Well, we are now far past 24 hours, and not a SINGLE error. None. I am at a loss to figure this whole mess out. I'm almost afraid to shut it down and put it back in the rack, for fear of the damn errors starting again. The hard drive and system/CPU temps have been stable as well - none of the HDD are over 38°C and the CPU shows 34°C while the system temp is 36°C.
Ever since I swapped the fan connectors, the fan 1 errors have also stopped.
Here's the run of log messages up to this point:
Nov 13, 2021 11:31:15 AM System: ReadyNASOS background service started. Nov 12, 2021 07:06:53 PM System: The system is shutting down. Nov 12, 2021 06:54:07 PM System: System temperature in enclosure Internal exceeded safety threshold. (114 C). Nov 12, 2021 06:39:02 PM System: System temperature in enclosure Internal exceeded safety threshold. (113 C). Nov 12, 2021 06:38:19 PM System: ReadyNASOS background service started. Nov 12, 2021 06:36:42 PM System: The system is rebooting. Nov 12, 2021 06:35:46 PM System: System temperature in enclosure Internal exceeded safety threshold. (114 C). Nov 12, 2021 06:20:43 PM System: System temperature in enclosure Internal exceeded safety threshold. (114 C). Nov 12, 2021 06:20:13 PM System: 3VSB voltage in enclosure Internal is out of spec. (0.08 V). Nov 12, 2021 06:05:40 PM System: System temperature in enclosure Internal exceeded safety threshold. (114 C). Nov 12, 2021 05:50:36 PM System: System temperature in enclosure Internal exceeded safety threshold. (114 C). Nov 12, 2021 05:35:28 PM System: System temperature in enclosure Internal exceeded safety threshold. (114 C). Nov 12, 2021 05:20:27 PM System: System temperature in enclosure Internal exceeded safety threshold. (114 C). Nov 12, 2021 05:05:22 PM System: System temperature in enclosure Internal exceeded safety threshold. (114 C). Nov 12, 2021 04:50:18 PM System: System temperature in enclosure Internal exceeded safety threshold. (114 C). Nov 12, 2021 04:35:12 PM System: System temperature in enclosure Internal exceeded safety threshold. (114 C). Nov 12, 2021 04:20:11 PM System: System temperature in enclosure Internal exceeded safety threshold. (114 C). Nov 12, 2021 05:45:54 AM System: ReadyNASOS background service started. Nov 12, 2021 05:25:31 AM System: The system is shutting down. Nov 12, 2021 01:09:48 AM System: +3.3V voltage in enclosure Internal is out of spec. (0.35 V). Nov 12, 2021 12:49:42 AM System: Vbat voltage in enclosure Internal is out of spec. (4.08 V). Nov 12, 2021 12:49:41 AM System: 3VSB voltage in enclosure Internal is out of spec. (4.08 V). Nov 11, 2021 12:45:47 PM System: Vbat voltage in enclosure Internal is out of spec. (0.00 V). Nov 11, 2021 10:07:51 AM System: AVCC voltage in enclosure Internal is out of spec. (0.00 V). Nov 11, 2021 07:19:21 AM System: ReadyNASOS background service started. Nov 10, 2021 10:23:52 PM System: The system is shutting down. Nov 10, 2021 10:23:42 PM Disk: System is shutting down because disk in channel 7 (Internal) exceeded safe temperature threshold (60 C). Nov 10, 2021 10:23:41 PM Disk: Disk in channel 7 (Internal) exceeded safe temperature threshold (60 C). Nov 10, 2021 09:59:30 PM System: Fan Fan 1 in enclosure Internal speed is below threshold. (0 rpm). Nov 10, 2021 08:59:15 PM System: Fan Fan 1 in enclosure Internal speed is below threshold. (0 rpm). Nov 10, 2021 07:59:11 PM System: Fan Fan 1 in enclosure Internal speed is below threshold. (0 rpm). Nov 10, 2021 02:28:55 PM System: Alert configuration was saved. Nov 10, 2021 01:29:52 PM System: Service protocol SSH is disabled. Nov 10, 2021 11:18:16 AM System: ReadyNASOS background service started. Nov 10, 2021 10:40:50 AM System: The system is shutting down. Nov 10, 2021 09:09:41 AM System: ReadyNASOS background service started. Nov 10, 2021 09:09:41 AM System: Firmware was upgraded to 6.10.6. Nov 10, 2021 09:06:16 AM System: The system is rebooting. Nov 10, 2021 05:45:34 AM System: ReadyNASOS background service started. Nov 10, 2021 03:01:49 AM System: AVCC voltage in enclosure Internal is out of spec. (1.18 V). Nov 10, 2021 03:01:40 AM System: The system is shutting down. Nov 10, 2021 03:01:29 AM Disk: System is shutting down because disk in channel 7 (Internal) exceeded safe temperature threshold (60 C). Nov 10, 2021 03:01:28 AM Disk: Disk in channel 7 (Internal) exceeded safe temperature threshold (60 C). Nov 10, 2021 02:13:55 AM System: Fan Fan 1 in enclosure Internal speed is below threshold. (0 rpm). Nov 10, 2021 01:13:47 AM System: Fan Fan 1 in enclosure Internal speed is below threshold. (0 rpm). Nov 10, 2021 12:13:44 AM System: Fan Fan 1 in enclosure Internal speed is below threshold. (0 rpm). Nov 09, 2021 11:13:40 PM System: Fan Fan 1 in enclosure Internal speed is below threshold. (0 rpm). Nov 09, 2021 10:07:43 PM System: Vcore voltage in enclosure Internal is out of spec. (0.02 V).
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