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Forum Discussion
RAID level 5 inactive 27.3TB (100%) of 27.3TB used
Hi Everyone, I am using ##RN526X & there were some empty space available but from 2-3 days its showing error #Volume data : RAID #level 5 inactive 27.3TB (100%) of 27.3TB used" While accessing i...
a2zitsupport wrote:
I am using ##RN526X & there were some empty space available but from 2-3 days its showing error #Volume data : RAID #level 5 inactive 27.3TB (100%) of 27.3TB used"
While accessing its web page showing error.
There are several possible causes. Download the full NAS log zip file from the logs page, there are clues in there.
If you want me to take a look at your logs, then put it into cloud storage (dropbox, google drive, etc), and send me a download link via a private message (PM). Make sure the permissions are set so anyone with the link can download. You send a PM using the envelope icon in the upper right of the forum page.
Your data is at risk, unless you have a backup. Don't try deleting the volume or taking other action to try and fix the problem until you've sorted out the cause from the logs, as that can result in data loss.
I am using firmware 6.10.10, tried to collect logs via RAIDar but could not succeed. Only reason is no space in storage, when i put user name & password into browser than page shows OS version but it not move further. please help i can access the SMB via CLI.
Rest i am in wait to download the logs
a2zitsupport wrote:
Only reason is no space in storage,
The volume is inactive (not mounted, or maybe not even assembled), so the 100% part of the screenshot isn't real.
- Is there other evidence (a RAIDar error for example) that tells you that the issue is lack of space?
- Do you recall how full the volume was shortly before the error happened?
FWIW, a completely full volume is potentially one cause - but it is not an easy one to fix. BTRFS doesn't handle exhaustion of free space very well. I always recommend keeping at least 15% free space on the volume (and running balances periodically).
Do you recall if ssh was enabled on the NAS?
Today i connect the ##NAS RN652x with separate pc with same network IP (without internet & straight cable) & accessed the admin page but shared drive was not openin
There were error "No Volume exists ". NETGEAR recommends that you create a volume before configuring other settings. Navigate to the system -> Volumes page to create a volume.
Please suggest next course of action.
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