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Forum Discussion
a2zitsupport
Mar 17, 2025Aspirant
RAID level 5 inactive 27.3TB (100%) of 27.3TB used
Hi Everyone, I am using ##RN526X & there were some empty space available but from 2-3 days its showing error #Volume data : RAID #level 5 inactive 27.3TB (100%) of 27.3TB used" While accessing i...
a2zitsupport
Mar 17, 2025Aspirant
I am using firmware 6.10.10, tried to collect logs via RAIDar but could not succeed. Only reason is no space in storage, when i put user name & password into browser than page shows OS version but it not move further. please help i can access the SMB via CLI.
Rest i am in wait to download the logs
StephenB
Mar 17, 2025Guru - Experienced User
a2zitsupport wrote:
Only reason is no space in storage,
The volume is inactive (not mounted, or maybe not even assembled), so the 100% part of the screenshot isn't real.
- Is there other evidence (a RAIDar error for example) that tells you that the issue is lack of space?
- Do you recall how full the volume was shortly before the error happened?
FWIW, a completely full volume is potentially one cause - but it is not an easy one to fix. BTRFS doesn't handle exhaustion of free space very well. I always recommend keeping at least 15% free space on the volume (and running balances periodically).
Do you recall if ssh was enabled on the NAS?
- a2zitsupportMar 18, 2025Aspirant
Today i connect the ##NAS RN652x with separate pc with same network IP (without internet & straight cable) & accessed the admin page but shared drive was not openin
There were error "No Volume exists ". NETGEAR recommends that you create a volume before configuring other settings. Navigate to the system -> Volumes page to create a volume.
Please suggest next course of action.
- StephenBMar 18, 2025Guru - Experienced User
a2zitsupport wrote:
There were error "No Volume exists ". NETGEAR recommends that you create a volume before configuring other settings. Navigate to the system -> Volumes page to create a volume.
As I warned above, creating a new volume will destroy your data.
Have you tried downloading the log zip file now that you have access to the admin web ui?
- SandsharkMar 18, 2025Sensei
If you also cannot download the log from the GUI, that may indicate a full OS partition, which is different from the inaccessible data volume (but often go hand-in-hand). If the log you can view from the GUI is updating at all (if the OS partition is full, it may not be), then there should be warnings about a full OS partition if that's the issue.
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