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Forum Discussion
RAIDar shows healthy but cannot find device
Today I login the account as usual, however the system says account is denied after put correct password, don't know why. Try to login the account via web, can logged in, but showing device is offlin...
I guess you were using a ReadyCLOUD account to access the NAS. Use the local admin account instead (default password is password). Look at the other threads, there is an ongoing issue with ReadyCLOUD.
I tried that way as well, but still could not go into the account, can not access any folders... Any solutions from netgear yet?
If you wish to attempt recovery of data that was inside deleted ReadyCLOUD home folders: https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1257891#M127405
Otherwise, if you only want to use ReadyCLOUD again, access the local GUI with the local admin user and reactivate ReadyCLOUD.
WARNING: If you want to attempt data recovery, read the top link first.
If you want to recover the password of the local admin account: https://kb.netgear.com/22784/How-do-I-recover-a-lost-administrator-password-on-my-ReadyNAS-OS-6-stor...
For more info on what happened: https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1258789#M127503Thanks for sharing the links. I have done the OS Reinstall, now can access into the admin page. All folders can be accessed,, but idividual files (pdf, word or excel files) can not be downloaded or opened...... Any solutions with that?
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