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Forum Discussion
RAIDar shows healthy but cannot find device
Today I login the account as usual, however the system says account is denied after put correct password, don't know why. Try to login the account via web, can logged in, but showing device is offlin...
I tried that way as well, but still could not go into the account, can not access any folders... Any solutions from netgear yet?
If you wish to attempt recovery of data that was inside deleted ReadyCLOUD home folders: https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1257891#M127405
Otherwise, if you only want to use ReadyCLOUD again, access the local GUI with the local admin user and reactivate ReadyCLOUD.
WARNING: If you want to attempt data recovery, read the top link first.
If you want to recover the password of the local admin account: https://kb.netgear.com/22784/How-do-I-recover-a-lost-administrator-password-on-my-ReadyNAS-OS-6-stor...
For more info on what happened: https://community.netgear.com/t5/Using-your-ReadyNAS/Home-Folder-Dissapeared/m-p/1258789#M127503
Thanks for sharing the links. I have done the OS Reinstall, now can access into the admin page. All folders can be accessed,, but idividual files (pdf, word or excel files) can not be downloaded or opened...... Any solutions with that?
Jeff123 wrote:
Thanks for sharing the links. I have done the OS Reinstall, now can access into the admin page. All folders can be accessed,, but idividual files (pdf, word or excel files) can not be downloaded or opened...... Any solutions with that?
Just to clarify - you can see the files, but can't open them?
Also, you are doing this from the web admin page, or are you accessing the folders with SMB (Windows File Sharing).
I can see the folders, and sub-folders can be accessed too. But after go into the folders / sub-folders, all files like pdf files, word documents or excel documents can not be opened or downloaded...
Through RAIDar there is an "Admin Page", a webpage can be opened by click it. The folders can be found after login. so I believe it is from web. What is SMB? Can I access the folders and open files by that way?
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