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Forum Discussion
NASklr
Sep 19, 2015Aspirant
Backup Path Lost When Switching USB Drives
RN102 with 6.2.3 I have backup jobs for each share to backup to a corresponding destination folder on a usb drive (Music share goes to Music folder on usb drive). Backup button is enabled for each j...
BrianL2
Sep 19, 2015NETGEAR Employee Retired
Hi NASklr,
The USB path name depends on which USB device gets plugged in first. Even if they're switched out (top/bottom or front) the same USB_HDD_1 stays on the 1st USB storage plugged in, and USB_HDD_2 for the next one. Kindly confirm if you have tried this and got the same behavior.
Kind regards,
BrianL
NETGEAR Community Team
NASklr
Sep 20, 2015Aspirant
I've been plugging both drives alternately into the top back usb 3.0 socket. (My UPS is plugged into the lower back socket.) The RN102 gave each drive a different name when I plugged them in.
- BrianL2Sep 20, 2015NETGEAR Employee Retired
Hi NASklr,
Can you confirm if the name of the 1st USB storage device you plugged in, is USB_HDD_1? and when you plugged in the the other USB storage device, was it named USB_HDD_2?
Kind regards,
BrianL
NETGEAR Community Team- NASklrSep 20, 2015Aspirant
Yes, confirmed. Both drives are identical WD 1TB reds. External enclosures are different brands though. Each drive has been formatted the same and has identical folder structure. For each share on the RN102 I have two backup jobs, Both are set to run with the backup button. One of those jobs points to a destination folder on usb_hdd_1. The other job points to a destination folder on usb_hdd_2.
When I swap external drives, I get an error on all jobs saying destination not found. If I check the destination settings in the job it appears correct eg. I hook up usb_hdd_1 and get the error even thought the destination path shows as \\usb_hdd_1\music for my music share backup. (I'm not positive about this and at the moment I'm not home to check.) So I browse to that same path and apply and the backup job then works.
So each time I swap drives I have to go into the backup jobs for that drive and reapply the path for that job to work. Multiply that times the number of shares I have. Not It only takes a couple minutes to perform this fix. I'm wondering if there's a better approach?
- BrianL2Sep 21, 2015NETGEAR Employee Retired
Hi NASklr,
I have tested this and it worked for me on 6.4.0. Do you mind if I will ask you to upgrade the Firmware of your ReadyNAS system to the latest beta available?
Kind regards,
BrianL
NETGEAR Community Team
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