NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Corrupt Boot - "Err: Could not mount root RAID d"
Hello, My storage equipment NETGEAR Model No. RND4A Model name: ENDU40000 The machines has 3 discks – the first two have each 2GB and the third one 1.5GB – which is not used 2GB disk: SEGATE) I a...
That model number is probably RND4000? Can you read this and tell us what model you have:
http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
Do you know what firmware was on, and which you were upgrading to?
Was it an Xraid volume?
I take it there is no backup.
It it sounds like you might have a full OS partition. As you have no backup the way to sort this out would be for Netger support to remotely access your nas and clean up the OS partition.
If you had a backup ( which you should) then a factory default is another option - don't do this as the disks will be wiped)
By doing a firmware upgrade and OS reinstall you have probably created other problems, so fixing this locally by ssh is almost certainly not an option.
Netgear will charge you for a support event. There is a possibility that someone from the forums could help you, so I would suggest you wait a while. Don't do anything else to the nas or you will make the problem worse.
Hello,
I just checked the model of my system:
Netgear ReadyNAS NV + v2 with four bays, X-RAID2
Thanks
John
Hello again Johnhyzhang,
The case you have opened with the support center is for ReadyNASRNDU4000, please make sure of the model number.
Regards,
Yes it sounds like your OS partition is full, although there may also be some other issues related to your attempt to upgrade the firmware and the OS reinstall.
My suggestion to wait for a response from someone on the forum still stands. There may be someone who can help you directly. I would expect if you do get an offer that this happens usually quite quickly (1-2 days)
Edit: Reading through your second post again it seems that there are indeed some additional issues, so follow through with the support request that you have already made.
many thanks:)
I would suggest that you contact support.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
