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Re: Firmware update 6.7.4 Issue
Hello, I upgraded from 6.6.1 to 6.7.4 yesterday and now have an issue with the USB external drive disconnecting at random intervals. The drive reconnects when I restart the NAS drive or when I re...
Let's put this issue to rest. The Seagate expansion drive (STAY2000102) that would disconnect from the NAS unit, has included with it a power management utility. This utility is only recognized by windows OS, so when the drive went to sleep the NAS lost communication with it and would disconnect. I could not find a program to turn this expansion power management utility off, so I removed the drive from its enclosure and installed it into a docking station connected to the NAS unit. This hard drive is functioning beautifully with the NAS unit.
Which USB disk are you using?
I updated to 6.7.5 Beta 1 with the same results of the external USB drive connecting and then being dropped after a random amount of time. The Ultra 2 Plus system in question has a Seagate USB 2TB STAY2000102 external hard drive formatted to EXT4 connected. The external drive was behaving under FW 6.6.1 before updating to FW 6.7.4 thou there was a connection problem going from FW 6.5 to FW 6.6 at the start.
I also have a RN21200-100NES system (FW 6.7.4) where this is NOT happening with a different USB drive formatted to NTFS. But when I connect the offending Seagate to this unit it will be disconnected after a period of time also.
Is there something with the Seagate external drive that FW 6.7.4 doesn't like??
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