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Re: Firmware update 6.7.4 Issue
Hello, I upgraded from 6.6.1 to 6.7.4 yesterday and now have an issue with the USB external drive disconnecting at random intervals. The drive reconnects when I restart the NAS drive or when I re...
Let's put this issue to rest. The Seagate expansion drive (STAY2000102) that would disconnect from the NAS unit, has included with it a power management utility. This utility is only recognized by windows OS, so when the drive went to sleep the NAS lost communication with it and would disconnect. I could not find a program to turn this expansion power management utility off, so I removed the drive from its enclosure and installed it into a docking station connected to the NAS unit. This hard drive is functioning beautifully with the NAS unit.
Hello harryrichardfoe,
Firmware version 6.7.5 was officially release, you may want to try this version.
Welcome to the community!
Regards,
Marty
NETGEAR Community Team
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