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Solved
Re: Firmware update 6.7.4 Issue
Hello, I upgraded from 6.6.1 to 6.7.4 yesterday and now have an issue with the USB external drive disconnecting at random intervals. The drive reconnects when I restart the NAS drive or when I re...
Let's put this issue to rest. The Seagate expansion drive (STAY2000102) that would disconnect from the NAS unit, has included with it a power management utility. This utility is only recognized by windows OS, so when the drive went to sleep the NAS lost communication with it and would disconnect. I could not find a program to turn this expansion power management utility off, so I removed the drive from its enclosure and installed it into a docking station connected to the NAS unit. This hard drive is functioning beautifully with the NAS unit.
Unfortunately, the USB drive is still disconnecting radomly with FW 6.7.5. Is there something else that can be done? The USB drive is used solely for backing up the NAS.
My RN314 is running 6.7.5. Earlier today I logged into it for the first time since turning on disk spin-down and it disconnected my WD 3TB USB external drive.
Physically disconnecting the drive and reconnecting it solved the immediate problem . . .
The unit is my backup/test unit for new OS versions. (I'm keeping my production 716x at OS 6.7.1 'cause it is stable!)
I'll post again whether or not this happens again.
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