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Forum Discussion
cromwell82
Oct 19, 2015Tutor
Hang on power timer shutdown: 6.4.0, RN10400, RN10200
I have two ARM RN devices, a 104 and a 102. While the 104 had periodically suffered the hang on power timer shutdown in the past, the 102 never had after about a year. Upon upgrading to 6.4.0 however...
DaneA
Oct 19, 2015NETGEAR Employee Retired
Hi cromwell82,
Kindly perform the steps indicated on this article then post here the results whether it resolves the problem or not. You may also contact NETGEAR Support for further assistance.
Welcome to the community! :smileyhappy:
Regards,
DaneA
NETGEAR Community Team
cromwell82
Oct 19, 2015Tutor
Howdy DaneA, thanks for your reply!
The RN102 is at home, but I do have a backup for that so I will try things out this evening or tomorrow evening. I forgot to power it down last night and it hung again, BTW.
If the 102 issue is resolved then I will maybe try the office 104; I have a backup for the "important" data from a potential refresh a few months ago, but am still a bit hesistant about cutting loose the "disposable" data.
Cheers,
Kelly
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