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Solved
Lost AD Connection after updating to 6.5.0 on Readynas 516 #26926627
Hello,
after updating my Readynas 516 from firmware 6.5.0-T338 to 6.5.0 final release, I am getting 'Failed to sync ADS account information for the realm' messages.
In the past, there was...
DirkG, please don't run beta 6.5.0 firmware anymore. We are very limited in what we can do to help if you stay on that here and support won't be able to help with that firmware. Please update back to the 6.5.0 production release and open a support case, attach your logs to that case and let us know the case number. Thanks.
When users encounter this issue and do things to try to fix it themselves we lose the ability to get information that would help with identifying the root cause of the issue (so it's much harder to try to find a common cause that could lead to a fix in a future firmware release if that's needed).
Hi ATICS,
I opened a support ticket with Netgear and the Back-Level support from Netgear fixed the problem via a remote session to the Readynas.
Best regards
Dirk
Thanks for the reply. Unfortunately, that's not much help for those of us running v6.5.0 on unsupported "Out-of-Warranty" EOL ReadyNAS devices. . .
Oh well. . . I turned off local ADS caching for now, so we can at least access our data/perform backups/etc.
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