NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
jdou
Jan 05, 2019Aspirant
NAS 104 OS reinstall
Hi,
I think I messed it up. I was trying to do a factory reset but from the looks of it while pressing the backup button I went a step further and it is doing an OS reinstall but has been at it for...
JohnCM_S
Jan 10, 2019NETGEAR Employee Retired
Hi jdou,
You may find the steps in doing the USB Boot recovery on this link.
Just to verify something, are you able to access the shares but not the admin page?
It seems that you have an older version of RAIDar installed. You may try installing the newer one, which is RAIDar 6.4, and then check if the RAIDar will still not be able to detect it.
Regards,
jdou
Jan 10, 2019Aspirant
For some reason this morning I am unable to access any of the folders on NAS. In fact until yesterday evening, I had accessed the folders through the network tree from the windows fodlers but couldn't access the Admin page. I unstaled the old Raidar and installed the new version but it couldn't detect it. Then I restarted NAS and it showed up and when I scanned with RAiDar it showed up as healthy and diagnostics gave the following result. Used password to access.
Successfully completed diagnostics
System
- No errors found.
Logs
- 2019-01-11 07:13:44: BTRFS: error (device md127) in cleanup_transaction:1864: errno=-5 IO failure
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!