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Forum Discussion
kmmcd
Sep 11, 2025Aspirant
New Router = Can't Find RN424 drives
My RN424 is connected to a netgear network switch (GS116), and the switch is connected to a ~20-year-old T-Mobile TM-AC1900 router (rebadged ASUS router), which connects to my DSL modem. This setup h...
StephenB
Sep 14, 2025Guru - Experienced User
kmmcd wrote:My RN424 can display its IP address on its front display
And what is that IP address???
Sandshark
Sep 16, 2025Sensei - Experienced User
StephenB wrote:And what is that IP address???
And the local IP address of your computer.
Also, try the other port on the NAS.
- StephenBSep 16, 2025Guru - Experienced User
Sandshark wrote:
And the local IP address of your computer.
kmmcd: The redirection from 192.168.12.1 to 192.168.1.1 when you try to reach the gateway's admin ui is unexplained. It's possible that your gateway is actually creating a 192.168.1.1 subnet. We need to know if that is the case (or not) in order to properly troubleshoot. Getting the PC's IPv4 address would give us that information. There is no security risk here, as the IP addresses we are asking for are purely local.
We also need to confirm that the NAS IP address is compatible with that subnet. One scenario is that you assigned a static IP address to the NAS using its web UI when you first installed it. That address might not be compatible with the T-mobile subnet.
Also, knowing the NAS IP address is useful when troubleshooting access to the web admin UI and shares. One possibility here is that the PC can't resolve the NAS hostname on your new network. The easiest way to troubleshoot that is to use the local NAS IP address instead. and see if that works. If that is the problem, you can just use the IP address as a work-around.
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