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Digital999's avatar
Digital999
Luminary
Sep 18, 2016
Solved

Power cord retainer

We have multiple ReadyNAS devices at various locations.    One of the bigest problems we have is that the power cord occassionally gets disloged -- fat fingered employees, impatient employees, crow...
  • Digital999's avatar
    Digital999
    Oct 02, 2016

    Thank you for your comments regarding our ReadyNAS usage processes.  If you would note the original post focused on a poor human factors design, not our usage process.

     

    We have these devices sprinkled across the nation at various sales and administrative offices.  These devices are typically positioned in the supply cabinet area with the router and ISP connection along with paper and other office supplies.   Sometimes there are janitorial sinks and coffee making supplies and equipment in the same room.  Routine maintenance and various other matters are handled by a designated sales or administrative personnel who have minimal training but are all hard working and well intentioned.  It is especially nice that you referred to our associates as “a bunch of clueless idiots man handling NAS units?!?!”  The especially choice text WAS THE ALL CAPS part of the post. 

     

    Generally speaking, our Internet speeds at many of these locations is less than 3 Mbps on average.  The methods we use to protect our data involve removable storage that is kept off-site and rotated through a usage cycle.   We were advised on some fairly cleaver techniques by Netgear personnel regarding backup methods and have adopted them. 

     

    Finally remember that these ReadyNAS devices are also intended for the consumer market – what you have characterized as “a bunch of clueless idiots”.

     

    We have adopted a crude but effective fix.  The post was intended to gather ideas and focus on a potential human factors design inadequacy – the placement of the power cord and the lack of some type of retaining clip. 

     

    This topic has run its course.  The moderator might want to close off the conversation on this thread. 

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