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Forum Discussion
tipster71
Oct 27, 2015Guide
ReadyNAS 104 system hanging frequently after 6.4.0 upgrade
Hi All, I have a pretty new ReadyNAS 104 system (August, 2015). Currently populated with 3 x 4TB WD RED drives, and a single Segate 3TB drive (to be upgraded once funds allow). Since upgrading to...
tipster71
Jan 08, 2016Guide
Hi All,
Just thought I would respond at what 'touch wood' has been a solution. I eventually had a few weeks of tooing and frooing with support, inbetween which 6.4.1 was released, which didn't resolve the issue.
Eventually it was escalated to L3 Support (although intitially they refused support as the old ticket had been closed and 90 days had passed since purchase - in their favour they did then provide support as it still was the same issue). After L3 dialled in to my system they then said it was a hardware fault and issued a full hardware replacement. I am now on Day 4 after migrating all disks (succesfully and with all data intact) to the new chassis.
Time will tell, but I will report back if this hasn't resolved the issue.
Cheers,
Nick
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