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Forum Discussion
ReadyNAS 104 system hanging frequently after 6.4.0 upgrade
Hi All, I have a pretty new ReadyNAS 104 system (August, 2015). Currently populated with 3 x 4TB WD RED drives, and a single Segate 3TB drive (to be upgraded once funds allow). Since upgrading to...
Hi All,
So, and I dont want to jinx it, it would seem that 6.4.2 RC-1 and also the public release (which I manually upated to 5 days ago) have resolved the issue. I am on Day 21 with no hangs of my RN104.
I would strongly recommend upgrading if you haven't done so already. Thank you to all the Netgear staff and mod's for all your advice in the early stages of troubleshooting.
Cheers,
Nick
I thought I'd update people on this.
I'll get this out of the way firstly, we had an EXTREMELY poor L2/L3 support experience with this problem. We have sinced stopped purchasing Netgear ReadyNAS for our clients.
After the original problem happened for the THIRD time (we had tried 2x RN104s and 1x RN204) we realised the thing we had not changed was the drives themselves. Given they were expensive WD Red Pro 6Tb units, we were trying to avoid that.
By having the client note down everyday what was recorded on the front panel we discovered that different drives were dropping off the SATA bus.
We put jumpers on each drive's jumper block to force SATA 3Gbs mode and all has been fine since (touch wood).
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