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Forum Discussion
jhyland
Oct 20, 2015Tutor
ReadyNAS becomes unresponsive - could it be tied to FW6.4 and backups?
I own a ReadyNAS 104. I currently have four 3TB drives in it in X-Raid. (5.86TB free of 8.17TB total). I have a 5TB USB 3.0 drive plugged into the front USB Drive. It is formatted as EXT4. I am ...
BrianL2
Oct 24, 2015NETGEAR Employee Retired
Hi jhyland,
I appreciate the information that you have provided. I believe it would be better if you will contact our support team to create a ticket about this issue that you have reported.
Kind regards,
BrianL
NETGEAR Community Team
jhyland
Oct 28, 2015Tutor
For those that may be experiencing a similar issue: I opened a support ticket as requested. Here is the latest status:
"Your case is assign to me, As with this case and I would like to inform you that we are also trying to replicate this case in our end
We got an update form our engineering that this might be a bug on the firmware, However they are diligently working on this issue, We might need to released latest firmware soon to fix this problem. I will get back to you once I have an update myself.
We truly appreciate your patience and we will leave this case open and we will get in touch with you as soon as possible."
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