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Forum Discussion
ReadyNAS Upgrade from Ultra 4 to 214
Hi, I have just upgraded my NAS from an old Ultra 4 to an RN21400.
I followed the instructions about upgrading from a legacy NAS to OS 6 by installing a spare disk into the new NAS and updated the ...
EnochPowell wrote:
I followed the instructions as shown on this website: https://kb.netgear.com/29876/ReadyNAS-Migrating-disks-from-RAIDiator-4-1-or-RAIDiator-5-3-to-ReadyNAS-OS-6
Those were the wrong instructions, since you aren't running 4.1.x or 5.3.x firmware in the ultra. You are running 4.2.x
The correct general instructions are https://kb.netgear.com/29875/ReadyNAS-Migrating-disks-from-RAIDiator-to-OS-6
If you then follow the link for your ultra, you'll end up here: https://kb.netgear.com/29957/ReadyNAS-Migrating-disks-from-RAIDiator-4-2-to-ReadyNAS-OS-6-x86 Note that it specifically spells out OS-6 (x86).
EnochPowell wrote:
How do i get in touch with support?
Start with my.netgear.com.
Im not 100% sure what my ultra was running. I just installed the latest update each time it said there was a new one.
Maybe I'm being retarded here but looking at the correct instructions that you posted, they look the same as the wrong ones that I followed.
EnochPowell wrote:
Im not 100% sure what my ultra was running. I just installed the latest update each time it said there was a new one.
If you didn't do something to convert your Ultra to run OS 6, then it was running OS 4.2. The most recent release would be 4.2.31.
EnochPowell wrote:Maybe I'm being retarded here but looking at the correct instructions that you posted, they look the same as the wrong ones that I followed.
Well, they are somewhat different - one requires help of paid support, and the other doesn't.
But more importantly, note that the title of the second KB article specifically spells out OS-6 (x86). Your RN214 is OS-6 (arm). So neither set of instructions apply to your situation (4.2.x firmware -> OS-6 arm). The first article doesn't apply to your ultra, the second doesn't apply to your RN214.
The net here is that there is no way to migrate your ultra disks to the RN214. To be clear, I don't work for Netgear, and I agree that the instructions aren't as clear as they should be. Hopefully support will be able to undo the damage.
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