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Forum Discussion
RN104 Freeze with "ext4_writepage+478" error
Hi All, So yesterday I got home to find my RN104 had frozen, with the error "ext4_writepage+478" displayed on the front. It would respond to pings on the network, but all other access was unrespo...
Hello
Hi JennC,
Any update on this at all? I see that 6.8.0 has been released, but there is no specific mention of fixes related to this. Be great to hear any findings from the logs.
Cheers,
Nick
So you still have this problem? Can you send a fresh set of logs?
Hi MDGM,
No I havent had the issue again thankfully (touching wood furiously) but I am sure some of the posters above would like some help. I am hping my issue was a one off, and I am waiting for 6.8.1 before I lift myself to the next level.
Cheers,
Nick
Do you still see this on 6.9.3? If so can you send in fresh logs (see the Sending Logs link in my sig)?
I think so. I've been hacking around it by scheduling a 1-hour daily shutdown, then using an external timer power switch to power-cycle it in that window, ensuring that any lockup failure gets fixed before all the scheduled daily backups run. This means that I haven't actually seen the failure, but I have seen something similar in the logs - see kernel.log Sep 07 08:20:36.
I've disabled the scheduled power-off, so I'll keep an eye on it and grab logs if it hangs again. Thanks for your help.
My device failed again, now with 6.8.0 firmware. Looks like it may have failed during an rsync backup operation.
For now, I'm going back to my scheduled power cut to ensure it recovers from this state, but any advice on how to remedy this would be very much appreciated. Shouldn't really have to do a scheduled daily power-cycle to ensure reliable operation of backups.
Hi,
I'm running 6.8.0 firmware and have 2xWD Red 3GB and 2xWD Red 4GB drives running as a single X-RAID volume.
My NAS froze this afternoon with the same message displayed, except the page number was '+475'.
As the Power button did nothing, I removed the power from the unit, then re-powered it. The NAS booted, seemingly normally, but displayed no messages about rebuilding although the disks were extremely busy for a while after the reboot. At the time of the freeze, I was using Sync2Folders on my iMac to copy the <home>/Pictures/ folder up to the NAS. The copy failed on the 'Photos Library.photoslibrary' file, if that is any help.
I have taken the liberty of sending the NAS logs.
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