Forum Discussion

Apprentice

Oct 03, 2025

RN212 Cannot Update Virus definitions

I have an RN212 with firmware 6.10.10. It has been working well for a couple of months. 2 days ago, I'm getting the below error message. The NAS is on the network and accessible without issues. I...

Virus Definitions Updating

jimk1963

Luminary

Oct 25, 2025

Hi StephenB , so what are the recommended settings for the AV going forward? Specifically the only two settings I'm aware of, "Enable real-time antivirus scanning" and "Protect ReadyNAS OS". Mine are as shown, which is giving me an error message every day as it fails to download an updated AV file. Would like those messages to stop, but the options are confusing - if I disable real-time scanning, doesn't that stop both AV update searches AND general AV scanning? I would guess having AV scanning still working, even with an old signature, is better than disabling AV scanning altogether... ?

HansRL

Apprentice

Oct 26, 2025

stopping CLAMAV of telling me the every time 'Antivirus scanner definition file update failed due to download failure', I entered the following command via a SSH-connection:
systemctl stop --now clamav-freshclam.timer

StephenB
Guru - Experienced User
Oct 26, 2025
HansRL wrote:
stopping CLAMAV of telling me the every time 'Antivirus scanner definition file update failed due to download failure', I entered the following command via a SSH-connection:
systemctl stop --now clamav-freshclam.timer

That will stop the definition updates, but you will need to redo it every time the system boots.

If you add

systemctl disable clamav-freshclam.timer

it should remain off even after a reboot.
- ChrisKing
  Apprentice
  Oct 26, 2025
  
  Once I have enabled SSH in ReadyNas, what is the best app or PC based app to remote logon to get SSH to run the command to stop Clam
  - StephenB
    Guru - Experienced User
    Oct 26, 2025
    ChrisKing wrote:
    Once I have enabled SSH in ReadyNas, what is the best app or PC based app
    
    From windows, you can run CMD and then enter
    
    ssh root@xxx.xxx.xxx.xxx
    
    using the NAS IP address instead of the XXX stuff.
    
    Windows will ask you about allowing the fingerprint to be saved (I forget the exact wording). Say yes to that.
    
    Then enter the NAS admin password at the password prompt. Note this will NOT work if the NAS admin password is set to password.
    
    Instructions for Mac are similar, except you start with terminal, not CMD.