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NAS516,NAS214,NASPRO Antivirus Definition File Will Not Update
All three of the above NAS units are running the latest firmware. All three NAS are only turned on once a week to do backups. The Antivirus definition files are dated June 20, 2021 on one unit and June 14, 2021 on the other two units. None of them will update even after I turn off antivirus and then turn it back on. All three of the NAS units have been running for over 8 hours now and all are connected to the internet and still will not update their Antivirus definition files to Sept 12, 2021. Current firmware is 6.10.5 Hotfix 1 on all NAS units. Does anyone have any ideas on how to manually update the Antivirus definition files on all of these NAS units?
Thanks
Well it looks like the virus software has now failed to update on four of my NAS units. The last update was 9/16/2021. I do not intend to manually update software that used to work correctly until Netgear did their last firmware update.
I have given up and turned off Antivirus under settings on these Netgear NAS units since it does not work anyway. I hope that decision does not have negative consequences in the future.
Thanks for you help StephenB in attempting to correct software issues that should not exist for many users.
I am quickly loosing faith in Netgear products based on this and other recent router issues. Netgear as a company appears to be changing from a user point of view.
Thanks again for you help.
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You could try logging into one of the NAS with ssh (logging in as root), and running freshclam (with no parameters).
Do you have any instructions for those of us that have never used windows terminal and attempted to use SSH?
I tried it yesterday on one of the three NAS units and was not successfull. I was always denied permission even with the correct admin password. I have no idea what setting I have wrong. Thanks for the suggestion though.
Log in as root when using ssh (but using the NAS admin password). Then try running freshclam with no parameters.
You do need to be very careful with linux commands as you can easily do damage.
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