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Solved
RN316 - Silica Gel Pack Broken - Beads In Unit
It never ends! I ordered a RN316 to replace my Ultra 6. The unit arrived today and the silica gel pack had somehow opened in packing or shipping. These damn beads are inside the unit. Am I vo...
Hi Mook1,
I'm sorry to hear on what happened to your newly ordered NETGEAR ReadyNAS. Where did you ordered the item? Better report this to them so a replacement can be shipped before the week ends (possible free & expedited).
Kind regards,
BrianL
NETGEAR Community Team
Hi Mook1,
I'm sorry to hear on what happened to your newly ordered NETGEAR ReadyNAS. Where did you ordered the item? Better report this to them so a replacement can be shipped before the week ends (possible free & expedited).
Kind regards,
BrianL
NETGEAR Community Team
Thanks, Brian. I bought it from Amazon and a new item is on the way.
The thing sounded like a maraca. I just thought I could shake all those beads out if I took the cover off.
Maybe Amazon can vacuum the floor, too. Those damn beads went all over the place. Never saw this before.
Dave-
Hi Mook1,
Well, this is the first time I heard that this kind of unfortunate shipment /or delivery happened. I imagine that you've tried your very best to remove or get rid of all the beads in your ReadyNAS unit (without opening the actual chassis). Let's just wait for the replacement to be delivered and hope that there will be no hassle this time.
Kind regards,
BrianL
NETGEAR Community TeamI'll let you know Monday when the replacement unit arrives. :)
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