Forum Discussion

Aspirant

Nov 13, 2015

Slow share performance on my RN 104 since upgrading to 6.4.0

I upgraded to 6.4.0 two days ago, obviously now wishing I'd checked the forums first as my ReadyNAS was running fine on 6.2.5, but didn't think they'd send out such a poor release. Anyhow, I've s...

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ernst_stucki

Aspirant

Nov 29, 2015

I have a ReadyNas102 and made an upgrade to 6.4. about 3 to 4 weeks ago, then upgraded to 6.4.1 T21, T29, T35. With every version I had severe problems on performance. To open some folders it takes every time about 30 to 60s! I have also problems with backups from my pc to the NAS. It permanently fails with rsync timeouts. So my NAS is practically not usable because of the long access times and I am not able to backup my data in a normal way. I do not understand, that Netgear lets users alone with such a problem during such a long time. I tried to get information, how it would be able to downgrade to 6.2.5 (wich did run reasonably).

pinky2000

Guide

Nov 29, 2015

Severe performance issue on my side as well. My disks transfer rate fell to 18 Mo/s since 6.4.0.

Installing every new beta firmware with no improvement so far...

StormUK
Tutor
Nov 30, 2015
Just to add....

We have 4 clients that upgraded their RN104's to 6.4.0 and since then they all now have severe performance issues. We use the NAS's as store backups from their Windows servers, backups that took previously 2-3 hours now take 5+ days.

I have tried upgrading the NAS's to the different betas and they are now running RC3 but still have exactly the same problem, I've even factory reset 2 of the units which also made no difference.

I've had a case open with Netgear for over a week now and I'm not getting anywhere with them, very disappointed at the moment as this is business critical for my 4 clients.
- joel80
  Tutor
  Nov 30, 2015
  i just downgraded to 6.2.x...
  
  https://community.netgear.com/t5/Using-your-ReadyNAS/Downgrade-of-Firmware-possible-ReadyNas-314-6-40-amp-gt-6-2-4/m-p/1005632#M97770
  
  successfully...but not in-place.
  no performance issues till now since downgrade.
  - BrianL2
    NETGEAR Employee Retired
    Dec 01, 2015
    Hi joel80,
    
    Thanks for your feedback. We encourage our users to use the latest Beta Firmware instead of downgrading previous Firmware versions. Instead of fixing the problems encountered, it could make things worse. For the time being, let's wait for the official release of the 6.4.1.
    
    Kind regards,
    
    BrianL
    NETGEAR Community Team