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Forum Discussion
jzeevi
Sep 03, 2015Aspirant
Unable to FW update
I have this same problem when attempting to upgrade from 6.2.5 except that if I power cycle the box, it reboots in 6.2.0. What can I do to upgrade to the latest FW since 6.2.0 on my box has issues wi...
- Sep 04, 2015
Using a tip from JennC about trying to update manually, instead of through the web interface, I was able to point at the 6.2.5 zip file, run the update and reboot.
After a few minutes of activity on the NAS, it came up indicated 6.2.5 is now the FW level.
Thanks to JennC and mdgm for their support on this.
Now on to functional testing! (Can I actually copy large amounts of data to/from the NAS? - which was the lockup problem before SW upgrades last year).
josef
JennC
Sep 03, 2015NETGEAR Employee Retired
Hello jzeevi,
You may use wikisend.com and upload the logs, then post here the download link or PM mdgm the download link.
Regards,
jzeevi
Sep 08, 2015Aspirant
I've run the tests suggested in the PM from mdgm and uploaded the logs (There's a PM poiting to them for mdgm). Unfortunately, the NAS is still locking up after 500-600 GB of files downloaded (I"m trying to backup my files in case I need to reformat the NAS to get it working without locking up).
josef
- mdgm-ntgrSep 08, 2015NETGEAR Employee Retired
It looks like you are running too much on the NAS and this is what is causing it to lockup.
- jzeeviSep 09, 2015Aspirant
Caveat: I'm sorry if this sounds snippy, but I'm rather frustrated because I don't have enough information to understand what's going on.
Can you be a bit more specific? As far as I know, I only have the NAS functionality up and running. I installed the app iRedMail, but haven't configured it (and it won't automatically remove). I'd get rid of it manually if I knew where all the pieces were. I am running the antivirus service, but (to my knowledge) those are the only things besides the services that I think are needed for my installation.
If memory is the issue, I'll turn some stuff off, but need guidance as to what's required and what's not. I've asked, but haven't found an answer: is there a way to increase memory capacity on an RN104?
Also, why would copying a bunch of files lock up the NAS from a memory perspective? Isn't that the point of a NAS?
Would it work better if I built a script to copy a file, wait 1-3 seconds and then copy another to get my data backed up?
If the released FW doesn't support copying files (that's the activity that causes my NAS to lock up) what's the purpose?
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