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TrelixG's avatar
TrelixG
Aspirant
Aug 08, 2021

Ready NAS 104 data dead

Hallo to everyone,

 

I have since 3 years the readynas 104 with:

1st bay nas drive 3TB

2nd bay nas drive 3TB

3rd bay nas drive 4TB

4th bay nas drive 4TB.

 

Before five days i got alarm, that data was degrated (broblem with drive at 2nd bay).

I bought 2 nas drives 4TB.

I changed the nas drive on 2nd bay with new one 4TB and the data cynchronization started. On the second day and at about 78% of data synchronization I got the alarm "data dead" with problem at hard disk on 1st bay. 

Now there is no access to my data.

I changed the hard disk on the 1st bay and I get alarms "remove inactive volumes to use the disk" 

Please help 

 

Photos of a life time are not accesible.

 

Thanks

 

 

 

 

Troubleshooting

3 Replies

  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Aug 09, 2021

    Power down the NAS.

     

    I suggest testing the original 3 TB disk 1 in a Windows PC, using vendor tools (WDC's Lifeguard or Dashboard for WDC, Seatools for Seagate).  You can connect it with either SATA or a USB adapter dock.

     

    Let us know how that test comes out. It the disk is readable, you could try cloning it with a sector-by-sector cloning tool.

     

     

    • TrelixG's avatar
      TrelixG
      Aspirant
      Sep 10, 2021

      Hello to everyone,

      firstly thank you a lot for your help.

      I managed to recover all my data as follows:

       

      I cloned disk 2 with DiskGenious.

      I connected all 4 disks to PC, then used "reclaime Freeraid recovery" and then "reclaime File Recovery". 

      I bucked up all my Data.

       

      I have following question.

      I placed all four disks again to my readynass 104 in the correct order.

      Now I have a healthy system but still no access to the data of the disks. No Volume.

      Is there a way to reconstruct the previous volume or the only way to use the NAS drive is to create a new volume?

       

      Thanks

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User
        Sep 10, 2021

        I'm glad you got your data back.  I suggest putting a backup plan in place for your NAS.

         

        TrelixG wrote:

        Is there a way to reconstruct the previous volume or the only way to use the NAS drive is to create a new volume?

         

        I don't think there is a way to reconstruct it, given the info in your first post.  So I think you'll need to create a new one.

         

        I suggest running the disk test from the volume settings wheel (waiting for it to complete) before you restore your data. 

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