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storageuser's avatar
storageuser
Aspirant
May 10, 2021

Ready NAS 104 not responding

My readynas 104 with version 6.10.4 is not responsive.

I was transfering some data and it suddenly became unresponsive.

I rebooted.  It powered up normally.  I can see it from my computer where it is mapped as a network drive.  I can even navigate through some of the file system, but I can not access the files.

When I go to the admin page via the web interface, I get the login and I can login.  But then it just goes to home page and freezes.

It is 40% free.

I have 4 3TB drives in it and it is configured as Raid 5.

I have rebooted 3 times now and get the same result.

Any ideas?

3 Replies

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  • It sounds like you may have a full OS partition.  If you have SSH enabled, the NAS is still accessible via SSH, and are familiar enough with the Linux command line, you may be able to fix it yourself with some guidance, or at least confirm that's the problem.  Alternately, you may need to go in via support mode Telnet, which is a bit more involved.  You can try to boot in read only mode via the boot menu and see if you can get to the log page and see if it says you have a (nearly) full OS partition.  I don't recommend you immediatyely try to download the full log .zip, as that'll eat up more OS partition space.

     

    If any of that scares you, then paid support from Netgear is likely your best route.

    • storageuser's avatar
      storageuser
      Aspirant

      Well I got access back.  Honestly, I connected to it and found nothing useful.  The logs are clean.  I just kept rebooting it and it eventually returned. Almost like I am dealing with a windows box.  

       

      Now everything is normal.  Makes me lose all confidence in this thing.  Maybe it is cooked and I need to replace.  Yuck.  Are the new versions good?

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